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Cavoilu Eye Mask, Cooling Sleep Mask Gel Eye Mask for Sleeping, Reusable Black Silk Sleeping Mask for Travel, Gifts for Men Women

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials is the Cavoilu Eye Mask made from? A: The Cavoilu Eye Mask is made from ice silk, which is lightweight, breathable, and skin-friendly.
  • Q: How does the cooling feature of the eye mask work? A: To use the cooling feature, refrigerate the gel eye mask for 20-30 minutes before placing it on your eyes for a refreshing experience.
  • Q: Can the eye mask be used for warmth as well? A: Yes, you can use the eye mask as a warm eye mask by soaking it in hot water at a temperature between 160°F and 180°F for 8-10 minutes before use.
  • Q: Is the eye mask adjustable for different head sizes? A: Yes, the Cavoilu Eye Mask features an adjustable elastic strap, making it a one-size-fits-all option for different users.
  • Q: Where can I use the Cavoilu Eye Mask? A: You can use the eye mask at home, while traveling, on flights, trains, buses, during yoga, meditation, or even camping.
  • Q: Does the eye mask block out light effectively? A: Yes, the Cavoilu Eye Mask is designed to provide full coverage and prevent light leakage, effectively blocking out light for better sleep.
  • Q: What is included in the package with the eye mask? A: The package includes the sleep mask, a gel eye mask, and earplugs for noise reduction.
  • Q: How should I care for the Cavoilu Eye Mask? A: To care for the eye mask, hand wash it gently and allow it to air dry. Avoid putting the gel eye mask in the freezer for more than two hours.
  • Q: Is the Cavoilu Eye Mask suitable for both men and women? A: Yes, the design and features of the Cavoilu Eye Mask make it suitable for both men and women.
  • Q: What kind of gifts is the Cavoilu Eye Mask suitable for? A: The Cavoilu Eye Mask makes a great gift for various occasions such as birthdays, Valentine's Day, Christmas, or as stocking stuffers for friends and family.
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