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Cavoilu Sleep Mask w/ Cooling Gel Eye Mask, Silk Eye Mask for Sleeping, Hot & Cold Eye Masks, Blindfold Eye Cover Sleeping Mask for Home Office Travel, Gifts for Women (Grey)

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials are used in the Cavoilu Sleep Mask? A: The Cavoilu Sleep Mask is made from ice silk, which is smooth, lightweight, and skin-friendly.
  • Q: Can the cooling gel eye mask be used for both hot and cold therapy? A: Yes, the gel eye mask can be used for both hot and cold therapy. To cool it, refrigerate for 20-30 minutes; for warmth, soak in hot water between 160°F-180°F for 8-10 minutes.
  • Q: How does the Cavoilu Sleep Mask block out light? A: The mask features a full coverage design with a unique nose area that effectively blocks out light, preventing light leakage.
  • Q: Is the sleep mask adjustable for different head sizes? A: Yes, the Cavoilu Sleep Mask comes with an adjustable elastic strap, making it a one-size-fits-all solution for various head sizes.
  • Q: Where can I use the Cavoilu Sleep Mask? A: The sleep mask is versatile and can be used at home, during travel, on flights, trains, buses, while camping, or during yoga and meditation.
  • Q: Does the sleep mask come with any accessories? A: Yes, the package includes the sleep mask, a gel eye mask, and earplugs to help reduce noise.
  • Q: How should I care for the sleep mask? A: To care for the sleep mask, hand wash it gently with mild detergent and air dry. Avoid using harsh chemicals or machine washing.
  • Q: Is this sleep mask suitable for both men and women? A: Yes, the Cavoilu Sleep Mask is unisex, making it suitable for both men and women.
  • Q: What are the benefits of using a sleep mask? A: Using a sleep mask can help improve sleep quality by blocking out light, which can enhance relaxation and promote better rest.
  • Q: What is the warranty period for the Cavoilu Sleep Mask? A: The Cavoilu Sleep Mask comes with a 12-month warranty, ensuring quality and customer satisfaction.
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