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Eye massager with heat, heated eye massager for Migraines, Massaging Eye Mask Reduce Eye Strain, Dry Eye, Improve Sleep, birthday Gifts for Women, Men, Wife, Mom Dad

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main benefits of using the Eye Massager with Heat? A: The Eye Massager with Heat provides relief from migraines, reduces eye strain, alleviates dry eyes, and improves sleep quality through its soothing heat and massage features.
  • Q: How does the heating function work in the eye massager? A: The massager has a built-in heating pad that heats up quickly in five seconds, reaching a comfortable temperature range of 104 to 113 degrees Fahrenheit to help relieve eye strain and puffiness.
  • Q: What features does the Bluetooth functionality offer? A: The Bluetooth feature allows you to connect your device, play white noise music, change tracks, and adjust the volume for a more relaxing experience.
  • Q: Can the eye massager be adjusted to fit different head sizes? A: Yes, the headband of the eye massager can be adjusted to fit head circumferences from 18.9 inches to 27.6 inches, ensuring a comfortable and secure fit.
  • Q: How long does it take to charge the eye massager? A: The eye massager takes approximately three hours to fully charge and can be used for up to one week on a single charge.
  • Q: Is the eye massager suitable for everyone? A: No, the eye massager is not recommended for individuals who have undergone eye surgery or have conditions such as retina issues, cataracts, or glaucoma.
  • Q: What should I do if the eye massager does not fit comfortably? A: Make sure to adjust the headband to find the right size for your head. If discomfort persists, discontinue use and consult the user manual or customer service.
  • Q: What materials is the eye massager made from? A: The eye massager is primarily made from plastic, ensuring durability and lightweight comfort.
  • Q: How can I clean the eye massager? A: To clean the eye massager, use a soft, damp cloth to wipe down the exterior. Avoid using harsh chemicals or soaking the device.
  • Q: Is the eye massager portable? A: Yes, the eye massager features a foldable design that allows it to be compactly stored in a storage bag, making it easy to carry on the go.
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