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Latumab Eye Massager with Heat, Heated Eye Mask with Bluetooth Music, Face Massager, Eye Mask for Relax Eye, Reduce Eye Strain, Birthday Valentine's Day Eye Care Gifts for Women Men, Black

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Latumab Eye Massager designed for? A: The Latumab Eye Massager is designed to relieve eye strain, promote relaxation, and provide soothing heat and vibration to the eye area, making it ideal for individuals seeking comfort after long hours of screen usage.
  • Q: How does the heating function work? A: The eye massager features built-in heating pads that can reach a comfortable temperature of up to 107 degrees Fahrenheit (42 degrees Celsius), enhancing the relaxation experience during use.
  • Q: Is the eye massager easy to operate? A: Yes, the Latumab Eye Massager operates with a one-button interface, allowing users to easily switch it on/off, change modes, and control the music with simple button presses.
  • Q: Can I use my own music with the eye massager? A: Yes, the massager supports Bluetooth connectivity, allowing you to connect your device and play your preferred songs while using the massager.
  • Q: Is the eye massager suitable for everyone? A: The eye massager is not recommended for individuals who have undergone eye surgeries or have specific eye conditions such as cataracts, glaucoma, or retinal issues. It's advisable to consult with a healthcare professional if you have concerns.
  • Q: What is the size and adjustability of the eye massager? A: The eye massager is 180 degrees foldable and features an adjustable headband, making it suitable for most face sizes. Ensure the headband is adjusted properly for comfort.
  • Q: How long does it take to charge the eye massager? A: The Latumab Eye Massager takes approximately 3 hours to fully charge and can be used for about one week on a full charge, with a recommended usage time of 15 minutes per day.
  • Q: What materials are used in the eye massager? A: The eye massager is made from durable ABS and soft, skin-friendly PU material, ensuring comfort during use.
  • Q: Can this eye massager be a gift? A: Yes, the Latumab Eye Massager makes a thoughtful gift for occasions like birthdays, Valentine's Day, or other celebrations, suitable for both men and women.
  • Q: Are there any noise considerations while using the eye massager? A: The eye massager operates at a noise level below 45 decibels, which is comparable to light rain or a library, ensuring a peaceful experience during use.
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