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First up is my trusty eye massager. After spending hours staring at screens, my eyes often feel strained and tired. This eye care device designed with gentle compression and soothing heat, is my go-to solution. Slipping it over my eyes, I instantly feel a sense of calm wash over me. The warmth penetrates deep into my eye sockets, easing away the tension, while the compression mimic the touch of a skilled masseuse, gently kneading away the day's stress. It's like a mini spa right in the comfort of my own home. With my eye massager soothing my tired eyes, the music transporting me to a peaceful realm, and my cooling blanket wrapping me in a cozy embrace, I find myself drifting off into a state of pure bliss. The combination of these simple gadgets, each tailored to enhance my relaxation experience, has become an indispensable part of my daily routine. They remind me that amidst the chaos of life, there's always time to take a step back, breathe deeply, and indulge in a little self-care.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the key features of the RENPHO Eyeris Shift Eye Massager? A: The RENPHO Eyeris Shift Eye Massager offers three pressure modes (Eyes & Temples, Eyes Only, Temples Only), three adjustable pressure levels, soothing heat compress with three temperature settings, a memory function for personalized use, and Bluetooth connectivity for music.
  • Q: How does the heat function work in the eye massager? A: The eye massager includes built-in heating pads that provide three levels of temperature: 107°F, 113°F, and 118°F, designed to relieve eye strain, puffiness, and dry eyes.
  • Q: Is the RENPHO eye massager suitable for people with migraines? A: Yes, the RENPHO eye massager is designed to help alleviate migraines by providing gentle compression and soothing heat, which can ease tension and promote relaxation.
  • Q: How long can I use the eye massager on a single charge? A: The eye massager supports a fast charge of one and a half hours and can be used for up to 240 minutes on a single charge.
  • Q: Can I connect my smartphone to the eye massager? A: Yes, the RENPHO Eyeris Shift Eye Massager features Bluetooth connectivity, allowing you to connect your smartphone and play your favorite music while using the device.
  • Q: How do I clean the eye massager? A: To clean the eye massager, use a soft, damp cloth to wipe the exterior surfaces. Avoid using harsh chemicals or submerging the device in water.
  • Q: What materials is the eye massager made from? A: The RENPHO Eyeris Shift Eye Massager is primarily made from cotton, providing a comfortable and soft touch against the skin.
  • Q: What is the recommended duration for using the eye massager? A: You can choose from three preset timer options: 10, 20, or 30 minutes, allowing you to select the duration that best suits your relaxation needs.
  • Q: Is the eye massager portable? A: Yes, the eye massager comes with a storage bag, making it easy to carry and perfect for use at home or while traveling.
  • Q: Who would benefit from using the RENPHO Eyeris Shift Eye Massager? A: The eye massager is ideal for anyone looking to relieve eye strain, reduce stress, and enhance relaxation, making it a great gift for both men and women.
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