• (281)-738-1050

FSA/HSA Eligible Eye Massager Get better results from Eyeris 2 to relieve headaches, insomnia, eyebags, and everyday eye fatigue. Experience a kneading massage with kneading and vibration with 2 levels of heat.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main benefits of using the RENPHO Eye Massager? A: The RENPHO Eye Massager helps relieve headaches, insomnia, eye fatigue, dry eyes, dark circles, and eye bags through gentle vibration, soothing heat, and massage techniques.
  • Q: How do I customize my massage experience with the RENPHO Eye Massager? A: You can adjust the pressure, heat, and vibration settings to create a personalized massage session. It offers two pressure levels and two heat options to suit your preferences.
  • Q: How long does the battery last on the RENPHO Eye Massager? A: The eye massager features a built-in 1500mAh rechargeable battery, providing up to a week of daily moderate use on a single full charge.
  • Q: Is the RENPHO Eye Massager suitable for people with sensitive eyes? A: Yes, the RENPHO Eye Massager is designed with a skin-friendly protein layer for comfort, and its gentle massage techniques are suitable for sensitive eyes.
  • Q: Can I connect my smartphone to the RENPHO Eye Massager? A: Yes, you can connect your smartphone via Bluetooth to play your favorite music or playlist directly through the eye massager for an enhanced experience.
  • Q: What materials are used in the RENPHO Eye Massager? A: The RENPHO Eye Massager is made of durable ABS plastic and soft, skin-friendly PU material for enhanced comfort.
  • Q: How do I clean and maintain the RENPHO Eye Massager? A: To clean the eye massager, gently wipe the surface with a soft, damp cloth. The skin-friendly material makes maintenance easy.
  • Q: What is the ideal usage duration for the RENPHO Eye Massager? A: The eye massager has three auto-off timers, allowing you to select a massage duration that fits your routine, typically ranging from 15 to 30 minutes.
  • Q: Is the RENPHO Eye Massager portable? A: Yes, the eye massager's rechargeable battery and compact design make it easy to use at home, in the office, or while traveling.
  • Q: Is the RENPHO Eye Massager effective for migraine relief? A: Many users find the RENPHO Eye Massager effective for migraine relief, as it combines heat, vibration, and massage to soothe tension around the eyes and temples.
Translation missing: en.general.search.loading