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Thrive Hot & Cold Reusable eye Gel Pads: This migraine mask treatment helps to relax tired eyes, provides relief for fatigue & dark circles, and helps to reduce puffiness & wrinkles around your eyes. Use this hot and Cold Therapy mask before bed to aid with sleeping, relaxation, and to wake up refreshed. Reusable and Flexible Hot Cold eye Mask: The reusable Gel face mask is a flexible Cool and hot eye compress is essential for relieving headaches, puffy eyes, dry eyes, sinus pressure, allergies, and symptoms of the syndrome, and other eye issues. Use as Both Hot and Cold: This reusable eye mask for dark circles is for both heat and Cold Therapy. Keep the puffy eye mask in the Freezer for a Cooled eye mask, which helps reduce inflammation. Also, place eye strain relief in a microwave for a heated eye mask which loosens facial muscles. Trusted: Our Thrive Brand Gel sleep mask ensures a safe, quality, and regulated product. Every Thrive Brand eye compress for dry eyes is backed by a no questions asked one-year product assurance.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Thrive Hot & Cold Gel Eye Mask used for? A: The Thrive Hot & Cold Gel Eye Mask is designed to provide relief for migraines, puffy eyes, and general eye strain. It can be used as a warm compress for soothing sinus discomfort or as a cold compress to reduce puffiness and dark circles.
  • Q: How do I use the eye mask for cold therapy? A: To use the eye mask for cold therapy, place it in the freezer for at least 30 minutes. Once chilled, it can be applied directly to the eyes for a refreshing cooling effect.
  • Q: How do I prepare the eye mask for heat therapy? A: To prepare the eye mask for heat therapy, microwave it in 10-second intervals until it reaches the desired warmth. Be sure to monitor the temperature to avoid overheating.
  • Q: Is the eye mask reusable? A: Yes, the Thrive Hot & Cold Gel Eye Mask is reusable. It can be used multiple times for both hot and cold therapy, making it a cost-effective solution for eye care.
  • Q: What materials is the eye mask made from? A: The eye mask is made from polyester, which provides durability and comfort during use.
  • Q: Can the eye mask help with dry eyes? A: Yes, the warm compress feature of the eye mask can help alleviate symptoms of dry eyes by providing moisture and warmth, which can soothe irritation.
  • Q: Does the eye mask come with a storage bag? A: Yes, the Thrive Hot & Cold Gel Eye Mask comes with a durable drawstring storage bag, making it easy to transport and store.
  • Q: How do I clean the eye mask? A: To clean the eye mask, hand wash it with gentle soap and water. Make sure to let it air dry completely before storing it in the provided bag.
  • Q: Is the eye mask suitable for all face sizes? A: Yes, the flexible design of the eye mask allows it to mold comfortably to various face sizes, ensuring a snug fit for effective therapy.
  • Q: What should I do if I have questions about the product? A: If you have any questions regarding the Thrive Hot & Cold Gel Eye Mask, you can reach out to our dedicated support team for assistance.
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