• (281)-738-1050

Bucky products are created with a private oasis of calm and comfort in mind. We want you to feel relief from the tensions, stresses and pain associated with the hectic rush of every day life.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the Bucky Ultralight Eye Mask? A: The Bucky Ultralight Eye Mask measures 3.5 inches tall by 9.5 inches wide, making it suitable for men, women, and children.
  • Q: What materials are used in the Bucky Eye Mask? A: The eye mask is made of 100% polyester interlock and 100% polyurethane foam, ensuring durability and comfort.
  • Q: Is the Bucky Eye Mask easy to clean? A: Yes, it is easy to care for. You can hand wash it in cold water with mild soap and hang it to dry.
  • Q: Can I wear makeup or false lashes while using this eye mask? A: Yes, the contoured design allows you to blink freely and won't smudge makeup or false lashes.
  • Q: How does the Bucky Eye Mask block out light? A: The design of the eye mask effectively blocks out light from street lamps, electronics, or morning sun, helping you relax and fall asleep quickly.
  • Q: Is this eye mask suitable for travel? A: Yes, the lightweight and contoured design makes it perfect for travel, allowing you to rest comfortably on the go.
  • Q: What is the comfort level of the Bucky Eye Mask? A: The ultra lightweight latex-free molded foam provides pressure-free comfort around your eyes, ensuring a pleasant experience.
  • Q: Can children use this eye mask? A: Yes, the Bucky Eye Mask is designed for all ages, including children.
  • Q: What other products does Bucky offer? A: Bucky offers a variety of travel and personal care products, including U-shaped neck pillows and soothing buckwheat seed wraps.
  • Q: Is the Bucky Eye Mask adjustable? A: The eye mask is designed to fit comfortably without the need for adjustments, providing a snug fit for various head sizes.
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