• (281)-738-1050

Bucky products are created with a private oasis of calm and comfort in mind. We want you to feel relief from the tensions, stresses and pain associated with the hectic rush of every day life.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials are used in the Bucky Ultralight Eye Mask? A: The Bucky Ultralight Eye Mask is made from 100% polyester interlock and 100% polyurethane foam.
  • Q: How do I care for my Bucky Eye Mask? A: To care for your Bucky Eye Mask, hand wash it in cold water with mild soap and hang it to dry.
  • Q: What are the dimensions of the Bucky Eye Mask? A: The Bucky Eye Mask measures 3.5 inches tall by 9.5 inches wide.
  • Q: Is the Bucky Eye Mask suitable for all ages? A: Yes, the Bucky Eye Mask is designed to fit men, women, and children.
  • Q: Does the eye mask put pressure on my eyes? A: No, the eye mask is contoured for pressure-free eye comfort, allowing you to blink freely without discomfort.
  • Q: Can I use the Bucky Eye Mask while wearing makeup? A: Yes, the design of the eye mask won't smudge makeup or false lashes.
  • Q: How does the Bucky Eye Mask block light? A: The Bucky Eye Mask is designed to block out light from street lamps, electronics, and morning sun, helping you relax and fall asleep quickly.
  • Q: Is the eye mask latex-free? A: Yes, the Bucky Eye Mask is made from ultra-lightweight latex-free molded foam.
  • Q: What other products does Bucky offer? A: Bucky offers a variety of travel and personal care products, including U-shaped neck pillows, duo hot & cold therapy pillows, and buckwheat seed wraps.
  • Q: Can I use the Bucky Eye Mask for meditation? A: Yes, the Bucky Eye Mask is suitable for relaxation activities like meditation, as well as for napping and full night’s rest.
Translation missing: en.general.search.loading