• (281)-738-1050

The Zima silk eye sleeping mask made from the highest quality, 22 Momme density, premium grade 6a long fibre 100% pure Mulberry Silk. its completely different from other 16, 19Momme Silk. Our silk is more soft, smooth & breathable, ensuring it protects the delicate, fine skin around the eyes. Also Zima silk eye mask blocks out the light completely, allowing you to wake up refreshed after a good nights sleep.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the material of the ZIMASILK sleep mask? A: The ZIMASILK sleep mask is made from 100% pure mulberry silk, ensuring a soft and comfortable experience.
  • Q: What are the dimensions of the sleep mask? A: The sleep mask is designed to cover the eyes comfortably, but specific dimensions are not provided in the product details.
  • Q: Is the sleep mask suitable for sensitive skin? A: Yes, the silk material is hypoallergenic and gentle on the skin, making it suitable for those with sensitive skin.
  • Q: How do I care for the silk sleep mask? A: It is recommended to hand wash the silk sleep mask in cold water with a gentle detergent and lay it flat to dry.
  • Q: Does the sleep mask come with an adjustable strap? A: Yes, the ZIMASILK sleep mask features a silk wrapping strap that provides comfort and adjustability for a secure fit.
  • Q: Can the sleep mask help improve sleep quality? A: Many users find that a silk sleep mask helps block out light, which can contribute to better sleep quality.
  • Q: Is this sleep mask suitable for travel? A: Yes, its lightweight design and soft material make it an excellent choice for travel, helping you sleep comfortably on the go.
  • Q: What color options are available for the ZIMASILK sleep mask? A: The ZIMASILK sleep mask is available in a light plum color, providing a stylish look.
  • Q: Can the sleep mask be used for relaxation or meditation? A: Absolutely, the soft silk material and light-blocking design make it ideal for relaxation, meditation, or napping.
  • Q: Is the sleep mask suitable for both men and women? A: Yes, the ZIMASILK sleep mask is designed to be unisex and can be comfortably worn by both men and women.
Translation missing: en.general.search.loading