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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main features of the Electric Feet Callus Remover? A: The Electric Feet Callus Remover features IPX7 waterproof technology, three adjustable speed settings, and a comprehensive pedicure kit that includes various tools like stainless steel files, a nail file, and a cleaning brush.
  • Q: Is the Electric Feet Callus Remover safe for sensitive skin? A: Yes, this callus remover is designed to be safe and effective, minimizing the risk of skin irritation or wounds while providing fast results.
  • Q: How do I clean the Electric Feet Callus Remover? A: You can clean the device by removing the tumbler head and rinsing the body under water, as it is fully waterproof with an IPX7 rating.
  • Q: How long does it take to charge the Electric Feet Callus Remover? A: The Electric Feet Callus Remover comes with a USB charging feature and has a large capacity lithium battery that allows for a short charging time.
  • Q: Can I use the Electric Feet Callus Remover while it's charging? A: It is recommended to charge the device fully before use for optimal performance, but it is generally advised to avoid using electronic devices while charging.
  • Q: What tools are included in the Electric Feet Callus Remover kit? A: The kit includes a stainless steel coarse file, fine file, nail file, cuticle fork, pedicure brush, cleaning brush, spatula, razor blade X, and a USB cable.
  • Q: Is the Electric Feet Callus Remover suitable for both men and women? A: Yes, the Electric Feet Callus Remover is designed to cater to both men and women, making it an ideal gift for anyone looking to improve their foot care routine.
  • Q: What type of material is the Electric Feet Callus Remover made of? A: The Electric Feet Callus Remover is made from durable plastic, ensuring both longevity and ease of use.
  • Q: Does the product come with a warranty? A: Yes, the Electric Feet Callus Remover comes with a lifetime warranty, ensuring customer satisfaction and quality control.
  • Q: How often should I use the Electric Feet Callus Remover for best results? A: For optimal results, it is recommended to use the Electric Feet Callus Remover as needed, depending on the condition of your feet and the buildup of calluses.
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