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Oasis TEARS Lubricant Eye Drops coat, lubricate, and moisten delicate eye tissue. With each blink, a special substance in OASIS TEARS combines with the active ingredient, glycerin, to keep tears on the eye surface for a long time. This unique combination coats and recoats the surface of the eye for continued relief of dry, irritated eyes.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Oasis TEARS Lubricant Eye Drops used for? A: Oasis TEARS Lubricant Eye Drops are designed to coat, lubricate, and moisten delicate eye tissue, providing relief for moderate to severe dry eye symptoms.
  • Q: Are Oasis TEARS Eye Drops preservative-free? A: Yes, Oasis TEARS Eye Drops are preservative-free, making them suitable for sensitive eyes and safe for frequent use.
  • Q: How many vials come in a box of Oasis TEARS? A: Each box contains 30 vials of Oasis TEARS Lubricant Eye Drops, and the product includes two boxes and one packet of 5 vials.
  • Q: Can I use Oasis TEARS Eye Drops at night? A: Yes, Oasis TEARS Lubricant Eye Drops are suitable for both daytime and nighttime use.
  • Q: What is the active ingredient in Oasis TEARS Eye Drops? A: The active ingredient in Oasis TEARS is glycerin, which helps retain moisture on the eye surface.
  • Q: How do I apply Oasis TEARS Eye Drops? A: To apply, tilt your head back, pull down your lower eyelid, and squeeze a vial to release a drop into your eye. Close your eye for a moment to allow the drop to spread.
  • Q: Are there any age restrictions for using Oasis TEARS? A: Oasis TEARS can be used by adults and children over the age of 12. Always consult a healthcare provider for younger children.
  • Q: Can I use Oasis TEARS if I wear contact lenses? A: Yes, you can use Oasis TEARS Eye Drops while wearing contact lenses. However, it is advisable to wait a few minutes after applying the drops before putting in your lenses.
  • Q: What should I do if I experience irritation after using Oasis TEARS? A: If you experience irritation or discomfort after using Oasis TEARS, discontinue use and consult a healthcare professional for advice.
  • Q: How should I store Oasis TEARS Eye Drops? A: Store Oasis TEARS Eye Drops at room temperature, away from direct sunlight and heat, and keep them out of reach of children.
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