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Rohto Cool Relief, Redness Reliever Lubricant Eye Drops, Relieves Redness, Prevents and Protects Further Irritation, Cools and Soothes Red, Dry, Itchy Eyes, Fast-Acting Formula, 0.4 fl oz

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Rohto Cool Relief eye drops used for? A: Rohto Cool Relief eye drops are designed to relieve redness and irritation in the eyes, providing hydration and soothing relief for red, dry, and itchy eyes.
  • Q: How do I use Rohto Cool Relief eye drops? A: To use Rohto Cool Relief eye drops, tilt your head back slightly, pull down your lower eyelid, and apply 1 to 2 drops in the affected eye(s). Blinking a few times will help distribute the drops.
  • Q: How often can I use these eye drops? A: You can use Rohto Cool Relief eye drops up to four times a day or as directed by your eye care professional. Do not exceed the recommended dosage.
  • Q: Are Rohto Cool Relief eye drops safe for contact lens wearers? A: Yes, Rohto Cool Relief eye drops are safe for contact lens wearers. However, it is recommended to remove contact lenses before applying the drops and wait at least 15 minutes before reinserting them.
  • Q: What is CoolSense Technology in Rohto eye drops? A: CoolSense Technology is a proprietary formula that creates a cooling sensation upon application, helping to deliver instant freshness and relief to irritated eyes.
  • Q: Can these eye drops help with allergies? A: Rohto Cool Relief eye drops may provide temporary relief from irritation caused by allergens. However, they are primarily designed for redness relief and may not address all allergy symptoms.
  • Q: How long does the relief from Rohto eye drops last? A: The relief from Rohto Cool Relief eye drops can last up to 8 hours, making them effective for extended use throughout the day.
  • Q: What is the size of the Rohto Cool Relief eye drops bottle? A: The Rohto Cool Relief eye drops come in a compact bottle containing 0.4 fluid ounces, making it travel-friendly and easy to carry.
  • Q: Are there any side effects associated with Rohto eye drops? A: Some users may experience temporary stinging or burning upon application. If you experience persistent discomfort or other severe side effects, consult a healthcare professional.
  • Q: Where can I purchase Rohto Cool Relief eye drops? A: Rohto Cool Relief eye drops are available at various drugstores, supermarkets, and online retailers. Check local listings or online platforms for availability.
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