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Offers the ultimate in high performance dry eye therapy. Delivers extended protection that lasts. Your eyes feel comfortable longer, with fewer interruptions in your day-to-day life

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Systane Ultra Lubricant Eye Drops used for? A: Systane Ultra Lubricant Eye Drops are designed to provide relief for dry eyes by offering high-performance therapy that keeps your eyes comfortable and protected.
  • Q: How do Systane Ultra Eye Drops work? A: These eye drops act like a drop but protect like a gel, delivering extended moisture and comfort to the ocular surface.
  • Q: What is the size of the Systane Ultra Eye Drops bottle? A: Each bottle contains .33 fluid ounces, which is approximately 10 milliliters.
  • Q: How often can I use Systane Ultra Eye Drops? A: You can use Systane Ultra Eye Drops as needed to relieve dry eye symptoms. However, consult with a healthcare professional for personalized advice.
  • Q: Are Systane Ultra Eye Drops safe for contact lens wearers? A: Yes, Systane Ultra Eye Drops are safe for use with contact lenses. They can be applied while wearing lenses for added comfort.
  • Q: What ingredients are in Systane Ultra Eye Drops? A: Systane Ultra contains a unique formulation that helps to hydrate and protect the eyes, but specific ingredient details should be checked on the product packaging.
  • Q: Can Systane Ultra Eye Drops be used with other eye medications? A: It's best to wait at least 15 minutes between using Systane Ultra Eye Drops and other eye medications to ensure effectiveness.
  • Q: How should I store Systane Ultra Eye Drops? A: Store Systane Ultra Eye Drops at room temperature, avoiding excessive heat and direct sunlight. Ensure the cap is tightly closed when not in use.
  • Q: What should I do if I experience discomfort after using the drops? A: If you experience discomfort or persistent irritation after using Systane Ultra Eye Drops, discontinue use and consult with a healthcare professional.
  • Q: Is there a specific way to apply Systane Ultra Eye Drops? A: To apply, tilt your head back, pull down your lower eyelid, and squeeze one drop into the eye. Close your eye for a moment to allow the drop to spread.
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