We use elements that are inspired by the biology of your eyes in some products even using ingredients that are found naturally in your tears! Because we think your eyes know best when it comes to taking care of themselves. Sometimes they just need a little extra help.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
-
Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
-
Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
-
Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
-
United States
Processing Time
-
Orders are processed within 1-3 business days.
-
Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
-
Free Standard Shipping is offered within the United States.
Taxes
-
Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
-
Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
-
If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
-
For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
-
For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are Biotrue Hydration Boost Eye Drops? A: Biotrue Hydration Boost Eye Drops are preservative-free eye drops designed to provide instant moisture for dry and irritated eyes, utilizing ingredients inspired by the biology of the eyes.
- Q: How do Biotrue Hydration Boost Eye Drops work? A: These eye drops contain naturally inspired ingredients such as Hyaluronan, antioxidants, and electrolytes, which help to hydrate and soothe dry eyes, providing immediate relief.
- Q: What are the benefits of using Biotrue Hydration Boost Eye Drops? A: The benefits include instant moisture relief for dry eyes, preservation of pH balance for comfort, and the absence of preservatives, making them suitable for sensitive eyes.
- Q: Who should use Biotrue Hydration Boost Eye Drops? A: These eye drops are ideal for individuals experiencing dry or irritated eyes due to screen use, environmental factors, or those who wear contact lenses.
- Q: Are Biotrue Hydration Boost Eye Drops safe for contact lens wearers? A: Yes, Biotrue Hydration Boost Eye Drops are safe for contact lens wearers and can be used to provide moisture and comfort while wearing lenses.
- Q: How should I store Biotrue Hydration Boost Eye Drops? A: Store the eye drops in a cool, dry place, away from direct sunlight, and ensure they are kept out of reach of children.
- Q: How many doses are included in a pack of Biotrue Hydration Boost Eye Drops? A: Each pack of Biotrue Hydration Boost Eye Drops contains 30 single dose vials.
- Q: Can I use Biotrue Hydration Boost Eye Drops with other eye medications? A: Consult with a healthcare professional before combining Biotrue Hydration Boost Eye Drops with other eye medications to ensure safety and effectiveness.
- Q: What should I do if I experience irritation after using Biotrue Hydration Boost Eye Drops? A: If you experience irritation or discomfort after using the drops, discontinue use and consult with an eye care professional for further advice.
- Q: Are Biotrue Hydration Boost Eye Drops suitable for sensitive eyes? A: Yes, these eye drops are formulated to be gentle and are suitable for individuals with sensitive eyes, as they are preservative-free and pH balanced.
Related Products
Soothe XP Eye Drops for...
$16.76
NAPHCON A Eye Drops, 15...
$34.57
Visine Dry Eye Relief All...
$16.85
Lumify, Eye Drops, 7.5 mL...
$54.35
Translation missing: en.general.search.loading