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For the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Refresh Liquigel Lubricant Eye Gel used for? A: Refresh Liquigel Lubricant Eye Gel is used to provide long-lasting relief for dry, burning, and irritated eyes. It is suitable for use day or night and helps alleviate discomfort caused by dryness or exposure to wind and sun.
  • Q: How often can I use Refresh Liquigel Eye Gel? A: You can use Refresh Liquigel Eye Gel as often as needed. It comes in a convenient multi-dose bottle, making it easy to apply whenever you experience dry eye symptoms.
  • Q: Is Refresh Liquigel safe for contact lens wearers? A: Yes, Refresh Liquigel Lubricant Eye Gel is safe for contact lens wearers. However, it is recommended to consult your eye care professional for personalized advice.
  • Q: What is the texture of Refresh Liquigel Eye Gel? A: Refresh Liquigel Eye Gel has a soothing gel formula that provides a thick, long-lasting layer of moisture on the surface of the eye, helping to relieve dryness effectively.
  • Q: What ingredients are in Refresh Liquigel Eye Gel? A: While the specific ingredients are not listed in the provided details, Refresh Liquigel typically contains active ingredients designed to hydrate and lubricate the eyes. Always check the product packaging for the full ingredient list.
  • Q: Can Refresh Liquigel Eye Gel help with allergy-related eye discomfort? A: Refresh Liquigel can provide temporary relief from burning and irritation due to dryness, which may be exacerbated by allergies. For allergy-specific treatments, consult your healthcare provider.
  • Q: How should I store Refresh Liquigel Eye Gel? A: Store Refresh Liquigel Eye Gel at room temperature, away from direct sunlight and moisture. Always keep the cap tightly closed to maintain product integrity.
  • Q: Is Refresh Liquigel Eye Gel recommended by eye care professionals? A: Yes, Refresh Liquigel is doctor-recommended, with over 30 years of experience from the REFRESH Family of Products, as indicated in the Ipsos Healthcare 2021 REFRESH ECP Recommendation Survey.
  • Q: What size is each bottle of Refresh Liquigel Eye Gel? A: Each bottle of Refresh Liquigel Lubricant Eye Gel contains 0.5 fluid ounces, and this listing includes a pack of two bottles.
  • Q: Are there any side effects associated with using Refresh Liquigel Eye Gel? A: Refresh Liquigel is generally safe for most users. However, if you experience persistent discomfort or an allergic reaction, discontinue use and consult a healthcare professional.
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