• (281)-738-1050

To soothe your dry or irritated eyes at night, add GenTeal PM Lubricant Eye Ointment Severe Dry Eye Relief to your bedtime routine. This concentrated ointment will give you the comfort your eyes need, and will help you get the rest you deserve. It is preservative and lanolin free. Just a small amount placed inside the corner of your lower eyelid gives you long-lasting relief and protection from minor irritation.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is GenTeal Tears Lubricant Eye Ointment used for? A: GenTeal Tears Lubricant Eye Ointment is designed to soothe dry or irritated eyes, especially at night, providing long-lasting relief and protection from minor irritations.
  • Q: Is GenTeal PM Ointment safe for daily use? A: Yes, GenTeal PM Ointment is safe for daily use as part of your bedtime routine to relieve severe dry eye symptoms.
  • Q: Does GenTeal PM contain preservatives? A: No, GenTeal PM Lubricant Eye Ointment is preservative-free, making it suitable for sensitive eyes.
  • Q: How should I apply GenTeal PM Ointment? A: To apply, place a small amount of ointment inside the corner of your lower eyelid before bedtime for effective relief.
  • Q: Can I use GenTeal PM with contact lenses? A: It is recommended to remove contact lenses before applying GenTeal PM Ointment, as this product is intended for use at night.
  • Q: What are the active ingredients in GenTeal PM Ointment? A: GenTeal PM Ointment primarily contains lubricant agents that provide hydration and comfort to dry eyes.
  • Q: Will GenTeal PM make my vision blurry? A: Some users may experience temporary blurriness immediately after application, but this should clear quickly as the ointment works.
  • Q: Is GenTeal PM suitable for children? A: Consult a healthcare professional before using GenTeal PM Ointment for children to ensure safety and appropriate usage.
  • Q: How long does the relief from GenTeal PM last? A: Relief duration can vary, but GenTeal PM is formulated to provide long-lasting moisture and protection throughout the night.
  • Q: Where can I buy GenTeal PM Lubricant Eye Ointment? A: GenTeal PM Lubricant Eye Ointment is available at various pharmacies, online retailers, and health stores.
Translation missing: en.general.search.loading