Genteal is designed for fast, soothing relief from dry, irritated or itchy eyes. Easily relieve moderate eye discomfort and irritation from dry eye and allergies. The preservative-free formula is gentle on sensitive eyes and comes in single-use vials to avoid contamination. These drops provide lasting relief while protecting against further irritation. Genteal tears delivers fast, soothing relief of your dry eye symptoms and acts as a protectant against further irritation. With three formula strengths, there 's a GenTeal tears product right for a range of dry eye symptoms.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are Alcon GenTeal Tears Lubricant Eye Drops used for? A: Alcon GenTeal Tears Lubricant Eye Drops are designed to provide fast relief from dry, irritated, or itchy eyes, making them ideal for individuals experiencing moderate eye discomfort due to dry eye or allergies.
- Q: Are these eye drops safe for sensitive eyes? A: Yes, the preservative-free formula of GenTeal Tears is gentle on sensitive eyes, making it suitable for those who may experience irritation from conventional eye drops.
- Q: How should I use the single-use vials? A: To use the single-use vials, simply twist off the top of the vial and instill the drops into your eyes as needed. Each vial contains a single dose to prevent contamination.
- Q: What type of relief can I expect from these drops? A: GenTeal Tears provide moderate relief from dry eye symptoms, helping to soothe irritation and discomfort while protecting against further irritation.
- Q: How many vials are included in a pack? A: Each pack of Alcon GenTeal Tears contains 36 sterile, single-use vials, providing ample supply for regular use.
- Q: Can these eye drops be used with contact lenses? A: It is recommended to wait at least 15 minutes after using GenTeal Tears Lubricant Eye Drops before inserting contact lenses to ensure optimal effectiveness.
- Q: Are there different strengths of GenTeal Tears available? A: Yes, GenTeal Tears offers three formula strengths, allowing users to choose a product that best addresses their specific dry eye symptoms.
- Q: How often can I use GenTeal Tears eye drops? A: You can use GenTeal Tears as often as needed to relieve dry eye symptoms. However, it's advisable to follow the instructions on the packaging or consult a healthcare professional for personalized guidance.
- Q: Where should I store the eye drops? A: Store Alcon GenTeal Tears in a cool, dry place away from direct sunlight. Ensure the vials remain sealed until use to maintain sterility.
- Q: Is there a risk of contamination with these eye drops? A: No, the single-use vials are designed to minimize the risk of contamination. Each vial is sealed and meant for one-time use only.
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