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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What materials are used in the BeeVines Sleep Mask? A: The BeeVines Sleep Mask is made from 100% real natural mulberry silk, ensuring a soft and breathable experience for your eyes.
- Q: How does the adjustable strap work on the sleep mask? A: The sleep mask features an adjustable ultra-soft elastic strap that can be customized for a comfortable fit, preventing it from moving or falling off during the night.
- Q: Can the BeeVines Sleep Mask help with puffy eyes? A: Yes, the silk sleep mask is designed to block light and reduce puffiness around the eyes, making it an ideal choice for those looking to alleviate morning swelling.
- Q: Is the sleep mask suitable for travel? A: Absolutely! The lightweight and comfortable design of the BeeVines Sleep Mask makes it perfect for use during travel, whether on a flight, car ride, or while camping.
- Q: How do I care for the BeeVines Sleep Mask? A: To care for your sleep mask, hand wash it gently in cold water with mild detergent. Avoid wringing or twisting, and lay it flat to dry to maintain its quality.
- Q: Is the sleep mask suitable for people with sensitive skin? A: Yes, the BeeVines Sleep Mask is made from hypoallergenic silk, making it a suitable option for individuals with sensitive skin.
- Q: What are the dimensions of the sleep mask? A: The dimensions of the BeeVines Sleep Mask are designed to comfortably cover the eyes and fit various face shapes, ensuring complete light blockage.
- Q: Can I wear the BeeVines Sleep Mask while meditating? A: Yes, the comfortable and lightweight design allows you to wear the sleep mask while meditating, helping to enhance your focus and relaxation.
- Q: Is the BeeVines Sleep Mask suitable for both men and women? A: Yes, the sleep mask is designed to be unisex and comfortably fits both men and women.
- Q: Does the sleep mask come in different colors? A: The BeeVines Sleep Mask is available in a variety of colors, including black and green, allowing you to choose a style that suits your preference.
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