Perfect for naps, travel and a full nights rest, this plush and luxurious mask is specially designed with an extraordinarily soft silk that is very easy on delicate eyes and skin. Very effective in blocking out distracting light and visual stimuli, it envelops the eyes in velvety darkness and comfort so that the mind is free to rest, relax, and perchance - to dream
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the material used in the Earth Therapeutics Dream Zone Sleep Mask? A: The sleep mask is made from plush and luxurious silk, which is soft and gentle on delicate eyes and skin.
- Q: How does this sleep mask block light? A: The Earth Therapeutics sleep mask is designed to effectively block out distracting light and visual stimuli, providing a velvety darkness for a restful sleep.
- Q: Is the sleep mask suitable for travel? A: Yes, this sleep mask is perfect for naps, travel, and a full night’s rest, making it an ideal companion for on-the-go relaxation.
- Q: Can this sleep mask be adjusted for comfort? A: Yes, the sleep mask features adjustable elastic straps to ensure a comfortable fit for various head sizes.
- Q: What are the dimensions of the sleep mask? A: The sleep mask is designed to comfortably cover the eyes and features a plush padding that envelops the face, generally fitting most adult head sizes.
- Q: How should I care for the silk sleep mask? A: It is recommended to hand wash the silk sleep mask in cold water with a mild detergent and lay flat to dry to maintain its softness and shape.
- Q: Is this sleep mask suitable for sensitive skin? A: Yes, the extraordinarily soft silk material is gentle on delicate skin, making it suitable for those with sensitive skin.
- Q: Can I use this sleep mask if I wear glasses? A: Yes, the mask is designed to provide comfort even when wearing glasses, allowing you to rest without discomfort.
- Q: What benefits does using a sleep mask provide? A: Using a sleep mask can help create a dark environment that promotes relaxation and better sleep quality by blocking out light.
- Q: Is the sleep mask machine washable? A: No, it is best to hand wash the sleep mask to preserve the silk fabric and its cushioning properties.
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