latumab Eye Massager with Heat, Gifts for Mom/Dad, Heated Eye Mask with Bluetooth Music, Face Massager, Eye Care Device, Smart Eye Mask for Relax Eye, Reduce Eye Strain
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the Latumab Eye Massager used for? A: The Latumab Eye Massager is designed to provide relaxation and relief from eye strain through soothing heat, compression, and vibration massage, making it a great choice for reducing fatigue and enhancing eye care.
- Q: How does the heating function work? A: The eye massager features built-in heating pads that can reach a comfortable temperature of up to 107 degrees Fahrenheit (42 degrees Celsius), promoting relaxation and comfort during use.
- Q: Is the eye massager safe for everyone to use? A: No, this product is not recommended for individuals who have undergone eye surgeries or have conditions such as retina issues, cataracts, or glaucoma. It is advisable to consult with a healthcare professional before using it.
- Q: How do I operate the Latumab Eye Massager? A: The eye massager is easy to use with a one-button operation: long press to turn on/off, short press to cycle through five massage modes, and double press to control the music.
- Q: Can I listen to music while using the eye massager? A: Yes, the Latumab Eye Massager has built-in music and also supports Bluetooth connectivity, allowing you to play your favorite songs through the device.
- Q: Is the eye massager portable? A: Yes, the eye massager is 180 degrees foldable and size adjustable, making it convenient to carry for travel, office use, or on airplanes.
- Q: How long does it take to charge and how long does it last? A: The eye massager takes approximately 3 hours to fully charge and can be used for about one week with a recommended usage time of 15 minutes per day.
- Q: What materials are used in the eye massager? A: The Latumab Eye Massager is made from durable ABS plastic and soft skin-friendly PU leather, ensuring comfort during use.
- Q: What are the recommended care instructions? A: To maintain the eye massager, ensure it is kept dry and clean. Avoid using it in humid conditions and store it in a cool, dry place when not in use.
- Q: Is this eye massager suitable as a gift? A: Yes, the Latumab Eye Massager makes an excellent gift for various occasions such as birthdays, anniversaries, graduations, or as thoughtful gifts for loved ones seeking relaxation.
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