MyHalos Silk Sleep Mask
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What material is the MyHalos sleep mask made from? A: The MyHalos sleep mask is made from 100% pure mulberry silk, which offers exceptional softness and comfort.
- Q: Is the sleep mask suitable for side sleepers? A: Yes, the MyHalos sleep mask features a contoured design that is specifically created to provide comfort for side sleepers.
- Q: How does the sleep mask block light? A: The MyHalos sleep mask is designed to block out all light, ensuring uninterrupted sleep and making it ideal for those who are sensitive to light.
- Q: Can I use this sleep mask while traveling? A: Absolutely! The MyHalos sleep mask is perfect for travel, as it provides comfort on planes, buses, and during long journeys.
- Q: What is the design of the MyHalos sleep mask? A: The sleep mask features a 3D contoured design that ensures no pressure on your eyes, helping to prevent irritation.
- Q: Does it come with a carrying pouch? A: Yes, every purchase of the MyHalos sleep mask includes a silk pouch for convenient storage and travel.
- Q: Is the sleep mask beneficial for skin health? A: Yes, the silk material is gentle on the skin and helps protect delicate facial skin and eyelashes during sleep.
- Q: What is the warranty on the MyHalos sleep mask? A: The MyHalos sleep mask comes with a one-year guarantee, ensuring quality and durability.
- Q: How do I clean the silk sleep mask? A: For best care, hand wash the silk sleep mask in cold water with a gentle detergent and let it air dry.
- Q: Is the MyHalos sleep mask adjustable? A: Yes, the sleep mask features an adjustable strap to ensure a comfortable fit for different head sizes.
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