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Product: Eye Massager Color: Black Features: 5 Modes switch at will:Vitality /Soothing/Eye Care /Sleep/Decompression Function: Compression/Kneading/Heated/Bluetooth Music Thermostatic Heat: 107F (42C) Voice Announcement & Bluetooth Music & Visible Window Battery Capacity: 900mAh Power: 5W Voltage: 5V Intelligent Timing: 15m Package: eye massager 1 Type-C port 1 Instruction manual 1

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the different modes available on the NOWWISH Smart Eye Massager? A: The NOWWISH Smart Eye Massager features five different modes: Vitality, Soothing, Eye Care, Sleep, and Decompression, allowing you to choose the best option for your needs.
  • Q: How does the heating function work on this eye massager? A: The massager has a thermostatic heat feature that operates at a temperature of 107°F (42°C), providing a soothing warmth to help relieve eye strain and discomfort.
  • Q: Can I listen to music while using the eye massager? A: Yes, the eye massager includes Bluetooth connectivity, enabling you to connect your phone and listen to your favorite music during your massage session.
  • Q: What is the battery capacity and charging method for the eye massager? A: The NOWWISH Smart Eye Massager is equipped with a 900mAh battery, which can be charged using the included Type-C port for convenience.
  • Q: Is the eye massager suitable for all face shapes and sizes? A: Yes, the eye massager comes with an adjustable elastic headband that fits most face shapes, ensuring comfortable use for a wide range of users.
  • Q: What materials is the eye massager made from? A: The eye massager is primarily made from plastic, ensuring durability while remaining lightweight for easy portability.
  • Q: How long can I use the eye massager before needing to recharge it? A: With a fully charged battery, the eye massager can be used for multiple sessions, but the exact duration will depend on the selected modes and usage time.
  • Q: Is this product suitable for gifting? A: Yes, the NOWWISH Smart Eye Massager is packaged elegantly, making it a great gift option for various occasions such as birthdays, holidays, anniversaries, or just for self-care.
  • Q: What features help with eye strain and headaches? A: The eye massager features a combination of compression, kneading, and heated massage, targeting acupuncture points around the eyes to help relieve dryness, fatigue, and reduce migraine symptoms.
  • Q: Can I use the eye massager while reading or working? A: Yes, the visual window design allows you to enjoy the massage without obstructing your vision, making it possible to read or work while using the eye massager.
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