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Your dry eyes deserve better. iVIZIA Lubricant Eye Gel for severe and nighttime dry eyes is scientifically formulated to relieve dryness, discomfort, and eye strain. Made with hydrating polymers that form a protective matrix over your eyes, moisturizing hyaluronic acid, and revitalizing trehalose, our gel is a thicker formula for overnight use and provides more lubrication and moisture to dry eyes than our daytime formulation. iVIZIA Lubricant Eye Gel for Severe or Nighttime Dry Eyes is preservative-free, safe to use pre or post-surgery. iVIZIA - We See a Better Way. (Source: Prescription market data, Sept. 2021 - S01K without cyclosporine)

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is iVIZIA Lubricant Eye Gel used for? A: iVIZIA Lubricant Eye Gel is designed to relieve severe dry eye symptoms, providing moisturizing and soothing relief for nighttime and severe dry eyes.
  • Q: Is iVIZIA Lubricant Eye Gel preservative-free? A: Yes, iVIZIA Lubricant Eye Gel is preservative-free, making it safe for use before and after eye surgery.
  • Q: How should I use iVIZIA Lubricant Eye Gel? A: Apply iVIZIA Lubricant Eye Gel as needed, typically before bedtime or during the day for severe dry eye relief. Each vial is single-use for convenience.
  • Q: Can iVIZIA Lubricant Eye Gel be used with contact lenses? A: It is recommended to wait at least 15 minutes after applying iVIZIA Lubricant Eye Gel before inserting contact lenses.
  • Q: What are the key features of iVIZIA Lubricant Eye Gel? A: Its key features include a thicker formula for overnight use, sterile single-use vials, and being free from irritating preservatives.
  • Q: Who should use iVIZIA Lubricant Eye Gel? A: iVIZIA Lubricant Eye Gel is suitable for individuals experiencing severe dry eye symptoms, including those who may have undergone eye surgery.
  • Q: Are there any side effects associated with iVIZIA Lubricant Eye Gel? A: iVIZIA Lubricant Eye Gel is generally well-tolerated. However, if you experience persistent discomfort or allergic reactions, consult a healthcare professional.
  • Q: How many vials are included in the packaging? A: The packaging typically contains 30 sterile single-use vials of iVIZIA Lubricant Eye Gel.
  • Q: Is iVIZIA Lubricant Eye Gel safe for children? A: For children, it is recommended to consult a pediatrician or eye care professional before use.
  • Q: Can iVIZIA Lubricant Eye Gel help with eye strain? A: Yes, the gel is formulated to relieve dryness and discomfort, which can help alleviate eye strain.
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