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How to Connect to Your Phone via WiFi? If you have an Android system, please follow these steps: Step 1: Download the Bebird app (From the APP store or Google) Step 2: All prompts choose to allow, except ''Allow Cellular Data Switching'' Step 3: Turn on the product, and click ''go to connect the device's Wi-Fi'' in bebird APP Step 4: Open Wlan and connect to wifi: bebird-model-XXX Step 5: Return to the APP, click go, and start using it. Notes: If during your use, a pop-up prompt ''Do you want to switch networks freely'', select ''Decline'', If you selected ''Allow free network switching'' before using it, please uninstall the APP to reinstall it, and select ''Do not allow free network switching'' in the next connection process, and then proceed to the steps 1-6 above again. If you have an iOS system, please follow these steps: Step 1: Download the Bebird app (From the APP store or Google) Step 2: All prompts choose to allow Step 3: Turn on the product ,and click ''go to connect the device's Wi-Fi'' in bebird APP Step 4: Open Wlan and connect to wifi: bebird-model-XXX Step 5: Return to the APP, click go, and start using it.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How do I connect the BEBIRD Earsight Plus to my smartphone? A: To connect to your smartphone, download the Bebird app, turn on the device, and follow the prompts to connect to the device's Wi-Fi. For Android, ensure you decline any cellular data switching prompts. For iOS, simply follow the app instructions.
  • Q: What features does the BEBIRD Earsight Plus offer? A: The BEBIRD Earsight Plus features an adjustable-angle earpick handle, smart tweezer functionality for precise earwax removal, replaceable earpicks and ENT accessories, a spiral cleaning head for safety, and 1080P HD visual clarity for real-time visuals.
  • Q: Is the BEBIRD Earsight Plus suitable for both adults and children? A: Yes, the BEBIRD Earsight Plus is designed for users of all ages, making it safe and effective for both adults and kids.
  • Q: What materials are used in the construction of the BEBIRD Earsight Plus? A: The BEBIRD Earsight Plus includes safe silicone flexible scoops and tweezers, but specific material details beyond that are not provided.
  • Q: Can I use the BEBIRD Earsight Plus for purposes other than ear cleaning? A: Yes, this tool can also be used for nasal examinations and throat inspections, offering a comprehensive personal care kit.
  • Q: How do I ensure safe cleaning while using the BEBIRD Earsight Plus? A: To ensure safe cleaning, the device features a built-in safety scale and protective stopper to prevent over-insertion, along with a securely fixed spiral cleaning head.
  • Q: What should I do if the app prompts me about network switching? A: If you receive a prompt about network switching, select 'Decline' to avoid issues. If you accidentally choose 'Allow,' uninstall and reinstall the app, selecting 'Do not allow free network switching' during setup.
  • Q: What is the camera resolution of the BEBIRD Earsight Plus? A: The BEBIRD Earsight Plus is equipped with a 1080P HD camera, providing clear and real-time visuals of the ear canal.
  • Q: How do I maintain the BEBIRD Earsight Plus for optimal performance? A: To maintain optimal performance, regularly clean the earpick attachments after use, store the device in a safe place, and follow the manufacturer's guidelines for care.
  • Q: Is the BEBIRD Earsight Plus easy to use for beginners? A: Yes, the BEBIRD Earsight Plus is designed for user-friendliness, with straightforward app instructions and intuitive handling for both beginners and experienced users.
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