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earwax-removal-products

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does the ear wax removal kit work? A: The ear wax removal kit uses a unique nozzle design that includes both a five-hole nozzle and a one-hole nozzle. This allows for spraying water at different pressures to effectively remove ear wax, dirt, and debris based on the hardness of the ear wax.
  • Q: Is this ear cleaning tool safe for children? A: Yes, the soft silicone nozzle is designed to be safe for any age, but children should use it with adult supervision to ensure safety during the cleaning process.
  • Q: Can I use the ear irrigation kit for regular ear cleaning? A: Yes, the ear irrigation kit is intended for regular ear cleaning and can effectively help you manage ear wax buildup at home, reducing the need for medical visits.
  • Q: What comes included in the ear wax removal kit? A: The kit includes one ear cleaner kit, one five-hole nozzle, one ear basin, ten soft silicone one-hole replacement nozzles, and an instruction manual.
  • Q: How do I clean the ear cleaning tool after use? A: After each use, it is recommended to rinse the nozzles with warm soapy water and let them air dry completely to maintain hygiene and prevent any buildup.
  • Q: Is this product FSA eligible? A: Yes, this ear wax removal kit is included in the FSA eligible items list, allowing you to use your flexible spending account for purchase.
  • Q: How often can I use the ear wax removal kit? A: You can use the ear wax removal kit as needed, but it is advisable to follow guidance from a healthcare provider regarding the frequency of ear cleaning.
  • Q: What should I do if I experience discomfort while using the kit? A: If you experience discomfort while using the ear wax removal kit, discontinue use immediately and consult a healthcare professional for further advice.
  • Q: Is this ear wax removal kit effective for all types of ear wax? A: Yes, the kit is designed to effectively remove various types of ear wax due to its adjustable pressure nozzles, making it suitable for different hardness levels of ear wax.
  • Q: What customer support do you offer after purchase? A: We provide after-sales service to assist with any issues related to the ear care products. Customers can contact us for support and we will work to resolve any problems.
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