• (281)-738-1050

HeaDot Electric Ear Wax Removal, Retractable Water Ear Wax Cleaner, Effective Ear Cleaning Kit, IPX6 Ear Irrigation Flushing System, Ear Washer for Humans with 4 Pressure Modes

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does the HeaDot Electric Ear Wax Removal work? A: The HeaDot Electric Ear Wax Removal uses a water irrigation system to cleanse the ear canal effectively. It features four adjustable water pressure modes - Normal, Soft, Strong, and Pulse - allowing you to customize the cleaning experience based on your comfort.
  • Q: Is the HeaDot ear cleaner safe to use? A: Yes, the HeaDot ear cleaner is designed for safe and effective ear wax removal. It provides a gentle cleaning experience and includes a recommendation to ensure all residual water is removed from the ears after use to maintain ear health.
  • Q: What is the battery life of the HeaDot ear cleaning kit? A: The HeaDot ear cleaning kit offers a long-lasting battery, providing up to seven hours of continuous use after a full charge, making it convenient for regular ear care.
  • Q: Can I use the HeaDot ear cleaner in the shower? A: Yes, the HeaDot ear cleaner features IPX6 waterproof technology, allowing it to withstand water splashes and sprays, making it safe to use in the shower.
  • Q: How do I operate the HeaDot Electric Ear Wax Removal? A: To operate the HeaDot ear cleaner, long press the 'O' button for two seconds to turn it on. Then, short press 'O' to switch among the cleaning modes and press the '>' button to start washing. Press '>' again to stop the device.
  • Q: What should I do if I experience discomfort while using the ear cleaner? A: If you experience discomfort, it is recommended to use water close to body temperature (37 to 42 degrees Celsius) to avoid dizziness. Adjusting the water pressure mode to a lower setting may also help.
  • Q: What accessories are included with the HeaDot ear cleaning kit? A: The HeaDot ear cleaning kit includes one ear lavage kit, three three-hole earplugs, one cleaning cloth, one Type-C charging cable, an instruction manual, and a quick start guide.
  • Q: Is the HeaDot ear cleaner suitable for children? A: While the HeaDot ear cleaner is designed for adults, it may be used with caution for older children. Always consult with a healthcare professional before using any ear cleaning device on children.
  • Q: What is the return policy for the HeaDot Electric Ear Wax Removal? A: HeaDot offers a 30-day return policy for the ear cleaner. Additionally, customers receive one year of support, ensuring assistance is available for any questions or concerns.
  • Q: Can the HeaDot ear cleaner help with ear health maintenance? A: Yes, regular use of the HeaDot Electric Ear Wax Removal can assist in maintaining ear health by effectively removing ear wax buildup, but it is essential to follow the usage instructions and recommendations carefully.
Translation missing: en.general.search.loading