GenTeal is designed for fast, soothing relief from dry, irritated or itchy eyes. These drops contain Polyquad, a safe and comfortable preservative thats gentle on eyes. Easily relieve moderate eye discomfort and irritation from dry eye and allergies. These drops provide lasting relief while protecting against further irritation. GenTeal Tears delivers fast, soothing relief of your dry eye symptoms and acts as a protectant against further irritation. With three formula strengths, theres a GenTeal Tears product right for a range of dry eye symptoms.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are GenTeal Tears Lubricant Eye Drops used for? A: GenTeal Tears Lubricant Eye Drops are designed to provide fast, soothing relief from dry, irritated, or itchy eyes caused by conditions like dry eye syndrome and allergies.
- Q: What are the key ingredients in GenTeal Tears? A: These eye drops contain Polyquad, a gentle preservative that ensures comfort and safety for the eyes while delivering effective relief.
- Q: How do I use GenTeal Tears Eye Drops? A: To use, tilt your head back, pull down your lower eyelid, and place one drop into the eye. Close your eye for a moment to allow the drop to spread evenly.
- Q: Can GenTeal Tears be used with contact lenses? A: Yes, GenTeal Tears can be used while wearing contact lenses, but it's advisable to consult with your eye care professional for specific recommendations.
- Q: How often can I use GenTeal Tears Eye Drops? A: You can use GenTeal Tears as needed to relieve dry eye symptoms. However, if symptoms persist or worsen, consult a healthcare professional.
- Q: Are there different strengths of GenTeal Tears available? A: Yes, GenTeal Tears comes in three formula strengths to cater to varying levels of dry eye symptoms, ensuring relief tailored to individual needs.
- Q: Is GenTeal Tears suitable for sensitive eyes? A: Yes, GenTeal Tears is formulated to be gentle and safe for sensitive eyes, providing relief without causing further irritation.
- Q: What should I do if I experience irritation after using GenTeal Tears? A: If you experience irritation or discomfort after using GenTeal Tears, discontinue use and consult your eye care professional for advice.
- Q: How should I store GenTeal Tears Eye Drops? A: Store GenTeal Tears at room temperature, away from heat and direct sunlight. Ensure the cap is tightly closed to maintain sterility.
- Q: What is the shelf life of GenTeal Tears after opening? A: Once opened, it is recommended to use GenTeal Tears within a specified period, usually indicated on the packaging, to ensure effectiveness and safety.
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