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There's relief, and then there's reliever! Refresh relieves is specially formulated not only to relieve discomfort due to dry, irritated eyes, but also prevent further irritation. It features hydrocell technology, which enables hydration and maintains the volume of cells on the ocular surface. Refresh relieves is also available in a preservative-free formula as well as a formula specifically designed for contact lens wearers. Trust your eyes to Refresh. The brand with over 30 years of experience.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Refresh Relieva Lubricant Eye Drops used for? A: Refresh Relieva Lubricant Eye Drops are designed to relieve discomfort caused by dry and irritated eyes. They help prevent further irritation and maintain hydration on the ocular surface.
  • Q: Is Refresh Relieva safe for contact lens wearers? A: Yes, Refresh Relieva is available in a formula specifically designed for contact lens wearers, allowing for safe and effective use while wearing lenses.
  • Q: What is hydrocell technology in Refresh Relieva? A: Hydrocell technology in Refresh Relieva enables hydration and helps maintain the volume of cells on the eye's surface, providing effective relief for dry eyes.
  • Q: Can Refresh Relieva be used with other eye medications? A: It's advised to consult with a healthcare professional before using Refresh Relieva alongside other eye medications to avoid potential interactions.
  • Q: How often can I use Refresh Relieva eye drops? A: You can use Refresh Relieva eye drops as needed to relieve discomfort. However, it's best to follow the usage instructions provided on the packaging or consult your eye care professional.
  • Q: Are Refresh Relieva eye drops preservative-free? A: Yes, Refresh Relieva offers a preservative-free formula, which is ideal for sensitive eyes or for those who use them frequently.
  • Q: What should I do if I experience irritation after using Refresh Relieva? A: If you experience persistent irritation after using Refresh Relieva, discontinue use and consult a healthcare professional for further advice.
  • Q: What is the packaging of Refresh Relieva like? A: The packaging of Refresh Relieva Lubricant Eye Drops may vary, but it typically comes in a sterile bottle that ensures the product remains clean and effective.
  • Q: How long does one bottle of Refresh Relieva last? A: The longevity of a bottle of Refresh Relieva depends on how frequently it is used. Typically, a 0.33 Fl Oz bottle can last several weeks with regular use.
  • Q: Is Refresh Relieva recommended by eye care professionals? A: Yes, Refresh Relieva is the #1 doctor-recommended brand for dry eye relief, backed by over 30 years of experience in eye care.
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