There's relief, and then there's RELIEVA for dry, irritated eyes. REFRESH RELIEVA PF is an innovative preservative-free drop specially formulated not only to relieve discomfort due to dry, irritated eyes, but also prevent further irritation. It features HydroCell technology which enables hydration and maintains the volume of cells on the eye's surface. It comes in a patented multidose bottle with a double lockout system that keeps drops sterile and is designed to deliver a consistent drop every time. Watch video for first-time use instructions. REFRESH RELIEVA PF Lubricant Eye Drops is recommended for sensitive eyes and can be used after LASIK or other eye surgeries. Follow your eye doctor's instructions if you are using REFRESH RELIEVA PF after an eye surgery (e.g., LASIK) to relieve dryness and discomfort. Also available in a preservative-free single-use vials. Trust your eyes to REFRESH-The #1 selling brand in preservative-free artificial tears.* *REFRESH Family of Products, Ipsos Healthcare, 2021 REFRESH ECP Recommendation Survey. Active ingredients: Carboxymethylcellulose sodium (0.5%) Eye Lubricant, Glycerin (0.9%) Eye Lubricant
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the active ingredients in Refresh RELIEVA Lubricant Eye Drops? A: The active ingredients include Carboxymethylcellulose sodium (0.5%) and Glycerin (0.9%), both of which are effective eye lubricants.
- Q: Is Refresh RELIEVA safe for sensitive eyes? A: Yes, Refresh RELIEVA is specifically recommended for sensitive eyes and is preservative-free, making it suitable for individuals with sensitivities.
- Q: Can Refresh RELIEVA be used after LASIK surgery? A: Yes, Refresh RELIEVA can be used after LASIK or other eye surgeries to relieve dryness and discomfort; however, it is important to follow your eye doctor's instructions.
- Q: How does HydroCell technology benefit eye lubrication? A: HydroCell technology helps to enable hydration and maintain the volume of cells on the eye's surface, providing long-lasting relief for dry, irritated eyes.
- Q: What is the size of the Refresh RELIEVA lubricant eye drops bottle? A: Refresh RELIEVA comes in a 0.33 fluid ounce (10 mL) bottle.
- Q: How does the patented multidose bottle work? A: The patented multidose bottle features a double lockout system that keeps drops sterile and is designed to deliver a consistent drop every time.
- Q: Are there alternative packaging options for Refresh RELIEVA? A: Yes, Refresh RELIEVA is also available in preservative-free single-use vials for added convenience.
- Q: What symptoms can Refresh RELIEVA help alleviate? A: Refresh RELIEVA is formulated to relieve discomfort due to dry and irritated eyes and helps prevent further irritation.
- Q: Is there a specific way to use Refresh RELIEVA drops for the first time? A: Yes, it is recommended to watch the instructional video for first-time use, ensuring correct administration of the drops.
- Q: How often can I use Refresh RELIEVA Lubricant Eye Drops? A: The frequency of use can vary based on individual needs; it is advisable to follow your eye doctor's recommendations regarding how often to use the drops.
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