Millions of Americans suffer from dry eyes. Luckily, Refresh Tears Lubricant Eye Drops are at the ready with fast-acting relief to soothe dry eye symptoms. Designed to act like your own natural tears, these artificial tears instantly lubricate and moisturize to temporarily relieve mild and occasional dry, burning, irritated and uncomfortable eyes. This original-strength formula is safe to use as often as needed and features a gentle preservative, Purite, that breaks down into natural tear components when applied to the eye. Depending on your plan, Refresh Tears may be FSA or HSA eligible. Trust your dry eyes to Refresh-the #1 doctor-recommended brand with more than 35 years of experience. (Data on file, Abbvie, Inc. REF113774)
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are Refresh Tears Lubricant Eye Drops used for? A: Refresh Tears Lubricant Eye Drops are designed to provide fast-acting relief for dry, irritated, and uncomfortable eyes by lubricating and moisturizing them, acting like natural tears.
- Q: How do you use Refresh Tears Lubricant Eye Drops? A: To use Refresh Tears, apply 1-2 drops in the affected eye(s) as needed. Ensure your hands are clean before application.
- Q: Are Refresh Tears Lubricant Eye Drops safe to use frequently? A: Yes, Refresh Tears can be used as often as needed since it is a preservative-free formula that is safe for temporary relief of dry eye symptoms.
- Q: Can Refresh Tears be used with contact lenses? A: Yes, Refresh Tears can be used while wearing contact lenses. However, it is advisable to wait a few minutes after applying the drops before inserting your lenses.
- Q: What is the preservative used in Refresh Tears Lubricant Eye Drops? A: Refresh Tears features a gentle preservative called Purite, which breaks down into natural tear components upon contact with the eye.
- Q: Are Refresh Tears Lubricant Eye Drops FSA or HSA eligible? A: Depending on your plan, Refresh Tears may be eligible for coverage under FSA or HSA accounts as an out-of-pocket expense.
- Q: How long does the relief from Refresh Tears last? A: The relief duration can vary by individual, but Refresh Tears provides temporary relief for mild and occasional dry eye symptoms upon application.
- Q: What are the key features of Refresh Tears Lubricant Eye Drops? A: Key features include original strength for effective relief, fast-acting lubrication, ease of use, and it being the #1 doctor-recommended preservative-free brand.
- Q: Is there an expiration date for Refresh Tears Lubricant Eye Drops? A: Yes, Refresh Tears Lubricant Eye Drops have an expiration date printed on the packaging. It is important to check this date before use.
- Q: What should I do if I experience irritation after using Refresh Tears? A: If you experience persistent irritation after using Refresh Tears, discontinue use and consult with a healthcare professional for advice.
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