Regarding travelling with luggage, the recommendations are as follows: When traveling, bring a copy of your prescription and a letter from your doctor containing detailed information about the medicine (including its generic name, not just the brand name and the name of the medical condition you need medication for). In addition to helping you avoid any problems at customs, this is very useful if you need medical help while you are out. We use insulin pens as a standard of reference for capacity, but the version can be used for any type of medication that requires safe storage in the 35.6?- 77? range. Moreover, this version comes in 3 different beautiful colors to accommodate every taste. Note that this model is a lightweight solution. If you are going on extended travel trips, we recommend checking our USB Powered models.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What medications can I store in the Vizari cooler travel case? A: The Vizari cooler travel case is primarily designed for storing insulin pens but can also accommodate other medications that require safe temperature storage between 35.6℉ and 77℉.
- Q: How long can the cooler maintain the required temperature? A: The cooler can maintain a temperature between 2-8 degrees Celsius for up to 35 hours, even in ambient temperatures of 30 degrees Celsius (86 degrees Fahrenheit).
- Q: Is the Vizari cooler TSA approved? A: Yes, the Vizari cooler travel case is TSA approved, making it suitable for air travel.
- Q: What materials is the Vizari cooler made from? A: The Vizari cooler is made from a combination of metal and plastic, with a stainless steel design for durability.
- Q: Can I carry the Vizari cooler in my luggage? A: Yes, the cooler is portable and designed for easy carrying, making it acceptable for luggage check-in.
- Q: How many insulin pens does the cooler hold? A: The cooler can store up to 2 standard-sized insulin pens, providing enough space for your medication needs.
- Q: What colors are available for the Vizari cooler? A: The Vizari cooler travel case comes in three different colors to suit various preferences.
- Q: Is the Vizari cooler suitable for long travels? A: While the Vizari cooler is lightweight and portable, for extended travel trips, it is recommended to check out the USB powered models for better performance.
- Q: How do I care for and clean the Vizari cooler? A: To maintain the cooler, clean it with a damp cloth and mild soap. Avoid using abrasive materials that could damage the surface.
- Q: Does the cooler require any power source? A: No, the Vizari cooler does not require any power source, making it convenient and easy to use on the go.
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