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?COMPACT SIZE?--8.3 *4.2*2.3 inches. The medical wallet is made of Eva material 1680D nylon,that is Light weight. Easily fits into a backpack without taking up a whole lot of space. This portable case is the best choice for travel. | ?GOOD INSULATION? --The interior has high-quality aluminum foil lining and organizer with pearl cotton insulation layer, not only has better insulation effect but also provides insulation against the cold of winter. | ?INSULATION UPGRADE? -- The newly upgraded gel ice pack is more durable than the previous generation of brine filled ice packs, which can be reused thousands of times. It is ideal for maintaining the room temperature for medication if cooling isn't required. | ?CONVENIENT ORGANIZER? --contains all medical supplies in one place, pocket, syringe, paper towel, consumables, or other simple accessories to keep all your things in a safe environment. | ?HOW TO USE?--Put the 2 pieces ice packs in the Freezer more than 8 to 10 hours before using the insulin bag outside. Then put your insulin pen, refill, or insulin needles into the designated areas of the bag.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the SHBC Insulin Cooler Travel Case used for? A: The SHBC Insulin Cooler Travel Case is designed to organize and store diabetic medication, ensuring it remains at a consistent temperature during travel.
  • Q: How do I use the SHBC Insulin Cooler? A: To use the SHBC Insulin Cooler, place the included ice packs in the designated compartments, pack your insulin or medications inside the case, and ensure the cooler is zipped up securely.
  • Q: What size is the SHBC Insulin Cooler Travel Case? A: The SHBC Insulin Cooler Travel Case measures approximately 12 inches in length, making it compact and portable for travel.
  • Q: Is the cooler bag insulated? A: Yes, the SHBC Insulin Cooler features insulation that helps maintain the temperature of your medications for extended periods.
  • Q: Can I fit multiple vials of insulin in the cooler? A: Yes, the cooler is spacious enough to hold multiple vials of insulin along with the necessary ice packs.
  • Q: How long does the cooling effect last? A: With the ice packs properly frozen and inserted, the cooling effect can last several hours, depending on external temperatures.
  • Q: Is the cooler bag easy to clean? A: Yes, the SHBC Insulin Cooler is easy to clean. Simply wipe the interior and exterior surfaces with a damp cloth.
  • Q: Can this cooler be used for other medications? A: Yes, the SHBC Insulin Cooler can be used for other temperature-sensitive medications, but always check the specific storage requirements for each medication.
  • Q: Is the cooler case waterproof? A: The SHBC Insulin Cooler is designed to be water-resistant, providing some protection against moisture, but it is recommended to avoid submerging it in water.
  • Q: What color options are available for the SHBC Insulin Cooler? A: The SHBC Insulin Cooler Travel Case is currently available in blue, offering a stylish and practical option for users.
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