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Winner of the UK 2016 Outdoor Industries Product Of The Year Award, the FRIO Viva Zipper Wallet is perfect for a variety of different types of insulin pen, insulin vials or cartridges and auto-injector making this particular FRIO ideal for those with conditions such as Diabetes, Rheumatoid Arthritis, Crohns Disease, and Anaphylaxis. With a minimum continuous cool period of 45 hours and a recharge time of under 5 minutes, FRIO is made for your everyday - wherever that might be! - Simply activate with cold water! - Light and compact - Reusable - No Ice Packs, Ever Again!! All our FRIO wallets have been designed with our patented crystal technology to keep your temperature-sensitive medication cool and safe. The FRIO VIVA Large is perfect for holding two standard sized Insulin pens or two 10ml vials. Or a combination of both. A FRIO wallet works through a process of evaporation which ensures its contents are kept cool and safe. Each FRIO pouch consists of an inner wallet and an outer cover. The inner wallet contains our specially developed crystals which activate when immersed in water, expanding into a gel and remaining cool for up to 45 hours. To activate your FRIO simply immerse the inner wallet in water for the time specified on the instructions which can be as little as 5 minutes. Then simply pat the inner wallet dry with a towel and insert it into the outer cover. Then you are good to go! The FRIO has been independently tested and certified regarding its effectiveness and it can be reactivated simply by placing in the water when required and used repeatedly. It will keep in-use insulin within safe temperatures of 18-26C (64.4-78.8F) for a minimum of 45 hours, even in a constant environmental temperature of 37.8C (100F).

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How do I activate the FRIO Viva Zipper Wallet? A: To activate the FRIO Viva Zipper Wallet, immerse the inner wallet in cold water for the time specified in the instructions, which can be as little as 5 minutes. After soaking, pat it dry with a towel and place it inside the outer cover.
  • Q: What temperature range does the FRIO wallet maintain? A: The FRIO wallet is designed to keep insulin and other temperature-sensitive medications within safe temperatures of 18-26°C (64.4-78.8°F) for a minimum of 45 hours, even in a constant environmental temperature of 37.8°C (100°F).
  • Q: Can I reuse the FRIO wallet after activation? A: Yes, the FRIO wallet is reusable. You can reactivate it by simply immersing the inner wallet in water again whenever needed.
  • Q: What materials are used in the FRIO wallet? A: The FRIO wallet is made with a patented crystal technology that activates when immersed in water, allowing it to maintain a cool temperature for your medications.
  • Q: How many insulin pens or vials can the FRIO wallet hold? A: The FRIO Viva Large wallet can hold up to four insulin pens, or six vials with syringes, or a combination of both.
  • Q: Is the FRIO wallet safe for my medications? A: Yes, the FRIO wallet has been independently tested and certified for its effectiveness in keeping medication cool and safe.
  • Q: How long does the cooling effect last? A: The cooling effect of the FRIO wallet lasts for a minimum of 45 hours once activated.
  • Q: What is the recharge time for the FRIO wallet? A: The recharge time for the FRIO wallet is under 5 minutes, allowing for quick and easy reactivation.
  • Q: Is the FRIO wallet lightweight and portable? A: Yes, the FRIO wallet is designed to be light and compact, making it easy to carry for everyday use.
  • Q: Do I need to use ice packs with the FRIO wallet? A: No, you do not need to use ice packs with the FRIO wallet. It is activated simply with cold water.
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