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?COMPACT SIZE?--8.3 *4.2*2.3 inches. The medical wallet is made of Eva material 1680D nylon,that is Light weight. Easily fits into a backpack without taking up a whole lot of space. This portable case is the best choice for travel. | ?GOOD INSULATION? --The interior has high-quality aluminum foil lining and organizer with pearl cotton insulation layer, not only has better insulation effect but also provides insulation against the cold of winter. | ?INSULATION UPGRADE? -- The newly upgraded gel ice pack is more durable than the previous generation of brine filled ice packs, which can be reused thousands of times. It is ideal for maintaining the room temperature for medication if cooling isn't required. | ?CONVENIENT ORGANIZER? --contains all medical supplies in one place, pocket, syringe, paper towel, consumables, or other simple accessories to keep all your things in a safe environment | ?HOW TO USE?--Put the 2 pieces ice packs in the Freezer more than 8 to 10 hours before using the insulin bag outside. Then put your insulin pen, refill, or insulin needles into the designated areas of the bag.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the SHBC Insulin Cooler Travel Case? A: The SHBC Insulin Cooler Travel Case measures 8.3 * 4.2 * 2.3 inches, making it compact and easy to fit into a backpack.
  • Q: What materials are used in the construction of this insulin cooler? A: The case is made from Eva material and 1680D nylon, which are lightweight and durable.
  • Q: How does the insulation work in this travel case? A: The interior features high-quality aluminum foil lining and a pearl cotton insulation layer, providing effective insulation for your medication.
  • Q: Can I reuse the ice packs that come with the cooler? A: Yes, the upgraded gel ice packs are designed to be durable and can be reused thousands of times.
  • Q: How do I prepare the ice packs for use? A: Place the two ice packs in the freezer for more than 8 to 10 hours before using them with the insulin bag.
  • Q: What items can I store in this insulin cooler? A: You can store insulin pens, refills, needles, and other medical supplies in the designated pockets and compartments.
  • Q: Is this case suitable for travel? A: Yes, its compact size and effective insulation make it an excellent choice for travel, keeping your medication safe and cool.
  • Q: Does the case provide protection against winter temperatures? A: Yes, the insulation layer helps maintain the internal temperature and provides protection against cold conditions.
  • Q: How do I clean the SHBC Insulin Cooler Travel Case? A: For cleaning, wipe the exterior and interior with a damp cloth. Avoid using harsh chemicals that may damage the materials.
  • Q: Is the SHBC Insulin Cooler Travel Case waterproof? A: The materials used are water-resistant, but it's recommended to keep it dry and avoid submerging it in water.
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