Regarding travelling with luggage, the recommendations are as follows: When traveling, bring a copy of your prescription and a letter from your doctor containing detailed information about the medicine (including its generic name, not just the brand name and the name of the medical condition you need medication for). In addition to helping you avoid any problems at customs, this is very useful if you need medical help while you are out. We use insulin pens as a standard of reference for capacity, but the version can be used for any type of medication that requires safe storage in the 35.6?- 77? range. Moreover, this version comes in 3 different beautiful colors to accommodate every taste. Note that this model is a lightweight solution. If you are going on extended travel trips, we recommend checking our USB Powered models.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the temperature range the medicine cooler maintains? A: The medicine cooler maintains a temperature range of 35.6℉ to 77℉, ensuring safe storage for medications.
- Q: How long can the cooler keep medications at the required temperature? A: The cooler can maintain the temperature for up to 48 hours, thanks to the blue ice pack with biogel, and an additional 12 hours when the empty water bottle is filled with ice water.
- Q: Is this cooler TSA approved for air travel? A: Yes, the medicine cooler is TSA approved, making it suitable for check-in during air travel.
- Q: What types of medications can be stored in this cooler? A: While it is designed for insulin pens, the cooler can accommodate any medication that requires safe storage within the specified temperature range.
- Q: Can I carry the cooler in my luggage? A: Yes, the cooler is lightweight and portable, making it easy to carry in your luggage.
- Q: What are the dimensions of the cooler? A: The specific dimensions are not provided, but it is designed to be portable and lightweight for easy travel.
- Q: How many insulin pens can the cooler hold? A: The cooler can store up to two standard-sized insulin pens.
- Q: Is the cooler powered by electricity? A: No, the medication cooler does not require any power source, making it perfect for travel.
- Q: What materials is the cooler made from? A: The materials used for the cooler are not specified, but it is designed to provide effective cooling for medications.
- Q: Are there different colors available for this cooler? A: Yes, the cooler comes in three different colors to suit various personal preferences.
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