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BAFASO Insulin Bag

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the BAFASO Hard Insulin Cooler Travel Case? A: The BAFASO Hard Insulin Cooler Travel Case measures 8.5 inches long, 4 inches wide, and 2.25 inches high.
  • Q: How long do the ice packs keep medications cold? A: The included ice packs can keep medications at a stable temperature for about 6 to 8 hours when properly frozen before use.
  • Q: What materials is the insulin travel case made from? A: The insulin travel case is made of heavy-duty nylon, which provides durability and protection for your supplies.
  • Q: Can this case hold insulin pens and other diabetic supplies? A: Yes, the case has a main compartment with mesh pockets and an extra fold-up pouch, allowing you to store insulin pens, needles, vials, and other diabetic supplies.
  • Q: Is the BAFASO insulin cooler easy to carry? A: Yes, the cooler comes with a hand strap for convenient carrying, making it easy to transport.
  • Q: How should I prepare the ice packs for use? A: To prepare the ice packs for use, place them in the freezer for about 7 to 8 hours before packing them in the cooler.
  • Q: What is the weight of the BAFASO Hard Insulin Cooler Travel Case? A: The weight of the BAFASO Hard Insulin Cooler Travel Case is not specified, but it is designed for portability and convenience.
  • Q: Is the case waterproof or water-resistant? A: The product details do not specify if the case is waterproof or water-resistant, so it's recommended to avoid exposing it to water.
  • Q: Can I use this case for medications other than insulin? A: While the case is specifically designed for insulin pens and diabetic supplies, it can be used for other medications that require refrigeration.
  • Q: What are the care instructions for the BAFASO insulin cooler? A: To care for the BAFASO insulin cooler, clean it with a damp cloth and mild detergent; avoid using harsh chemicals.
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