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KAUGIC Ear Cleaner adopts the latest ear cleaning method, you can easily clean your ears with only one hand, and you dont need to worry about sewage collection during the ear cleaning process.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: How does the KAUGIC Water Powered Ear Cleaner work? A: The KAUGIC Water Powered Ear Cleaner uses a gentle water pressure system that provides four cleaning modes (soft, normal, pulse, strong) to effectively clean earwax while also collecting sewage during the process.
  • Q: Is the KAUGIC Ear Cleaner safe for regular use? A: Yes, the KAUGIC Ear Cleaner is designed with an intelligent control system to maintain safe water pressure, ensuring a gentle cleaning process that minimizes the risk of injury or discomfort.
  • Q: What is the capacity of the water tanks in the ear cleaner? A: The KAUGIC Ear Cleaner features a 400 milliliter clean water tank and a 400 milliliter dirty water tank, allowing for sufficient cleaning without frequent interruptions to refill or empty the tanks.
  • Q: Can I use the KAUGIC Ear Cleaner with different family members? A: Yes, the KAUGIC Ear Cleaner offers four pressure settings, making it suitable for different family members' needs and comfort levels.
  • Q: How long does the battery last on the KAUGIC Ear Cleaner? A: The KAUGIC Ear Cleaner is equipped with a 1200mAH battery that can support continuous operation for up to 420 minutes, ensuring ample time for a thorough ear cleaning.
  • Q: Is the KAUGIC Ear Cleaner easy to operate? A: Absolutely, the KAUGIC Ear Cleaner is designed for ease of use, allowing users to clean their ears single-handedly without worrying about sewage collection.
  • Q: Are the ear tips included with the KAUGIC Ear Cleaner interchangeable? A: Yes, the KAUGIC Ear Cleaner comes with three ear tips that can be easily changed to accommodate different users and cleaning preferences.
  • Q: What materials are used in the construction of the KAUGIC Ear Cleaner? A: The KAUGIC Ear Cleaner is designed with a focus on safety and comfort, featuring professionally tested earmuffs that fit closely to the face to prevent leaks, although specific material details are not provided.
  • Q: How do I clean the KAUGIC Ear Cleaner after use? A: After using the KAUGIC Ear Cleaner, it is recommended to clean the ear tips and tanks with warm soapy water to maintain hygiene and extend the product's lifespan.
  • Q: Is the KAUGIC Ear Cleaner eligible for FSA or HSA? A: Yes, the KAUGIC Ear Cleaner is eligible for Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA), making it a suitable option for those looking to use pre-tax dollars for eligible expenses.
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