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Red Light Therapy for Face, LED Face Mask Light Therapy,Near-Infrared 850 Red Light Therapy Mask(NIR),Portable,Rechargeable and Remote

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Red Light Therapy and how does it work? A: Red Light Therapy uses specific wavelengths of light to penetrate the skin, promoting cellular regeneration and collagen production. This therapy can help reduce signs of aging and improve skin texture.
  • Q: What are the benefits of using the BETNEP Red Light Therapy Mask? A: The BETNEP mask helps reduce wrinkles, improve skin elasticity, and promote a youthful appearance. It also aids in reducing pigmentation and soothing redness due to its multi-wavelength LED technology.
  • Q: How long should I use the mask during each session? A: The system defaults to 15 minutes for each session. You can use the remote control to adjust the timing based on your preference.
  • Q: Is this mask suitable for all skin types? A: Yes, the BETNEP Red Light Therapy Mask is designed to be safe and effective for all skin types. However, individuals with specific skin conditions should consult with a dermatologist before use.
  • Q: Can I use the mask while doing other activities? A: Yes, you can use the mask while reading, practicing yoga, exercising, or engaging in other activities, as it is designed to be hands-free.
  • Q: How do I clean the mask after use? A: To clean the mask, simply wipe it with a soft towel or wet wipes after each use. Make sure it is disconnected from the controller before cleaning.
  • Q: What materials is the mask made of? A: The BETNEP Red Light Therapy Mask is made from flexible silicone, making it comfortable to wear and easy to store.
  • Q: Do I need to charge the mask before using it? A: Yes, the mask needs to be charged before use. However, ensure that the Type-C charging cable is disconnected before using the mask, as it cannot be activated while charging.
  • Q: Is the mask portable for travel? A: Yes, the lightweight and flexible design of the mask makes it portable and travel-friendly. It can easily be rolled up and packed in a bag.
  • Q: How does the remote control function work? A: The remote control allows you to easily manage the timing settings of the mask. It provides a convenient way to start and stop the therapy session without needing to adjust the mask directly.
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