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Take your pain relief and recovery routine to advanced new levels with the power of infrared light therapy. The Tommie Copper Infrared and Red Light Therapy Joint Wrap reaches deep into muscles and joints with 880nm infrared light with 660nm red light wavelengths, for relief of minor muscle and joint aches, pains and stiffness. Offering cordless convenience thanks to its integrated USB rechargeable battery, this Infrared and Red Light Therapy Joint Wrap will become a staple of your daily recovery routine.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Tommie Copper Infrared Therapy Joint Wrap used for? A: The Tommie Copper Infrared Therapy Joint Wrap is designed for muscle recovery and pain relief, specifically targeting minor muscle and joint aches, pains, and stiffness using infrared and red light therapy.
  • Q: How does the infrared and red light therapy work? A: The therapy utilizes high-powered LED microchips that emit 880nm infrared light and 660nm red light wavelengths, which penetrate deeply into muscles and joints at the cellular level to promote healing and relieve pain.
  • Q: How long should I use the joint wrap each day? A: It is recommended to use the joint wrap for one 20-minute session daily to energize your cells and achieve optimal results. You can perform up to three sessions per day, but benefits do not significantly increase beyond the first 20 minutes.
  • Q: Is the Tommie Copper Joint Wrap rechargeable? A: Yes, the joint wrap features a USB-rechargeable battery designed to provide three 20-minute sessions per full charge, allowing for convenient and cordless use.
  • Q: How many LEDs does the joint wrap have, and what do they do? A: The joint wrap is equipped with 60 high-powered LEDs, with half emitting visible red light and the other half emitting near-infrared light, which is invisible to the human eye but effective for therapy.
  • Q: Can I use the joint wrap on any part of my body? A: The joint wrap is designed for smaller limbs, making it suitable for use on areas like the shoulders, arms, and legs, where it can provide targeted pain relief and recovery.
  • Q: What materials is the joint wrap made from? A: The product description does not specify a particular material for the joint wrap, but it is designed for comfort and ease of use during therapy sessions.
  • Q: Is there a warranty or guarantee offered with the joint wrap? A: The product details do not mention a specific warranty or guarantee. It is advisable to check the manufacturer's website or retailer for warranty information.
  • Q: Is the joint wrap safe for everyone to use? A: While the joint wrap is designed for unisex use, individuals with specific medical conditions or concerns should consult a healthcare professional before using infrared and red light therapy.
  • Q: How should I care for and maintain the joint wrap? A: To maintain the joint wrap, follow the manufacturer’s instructions for cleaning and storage to ensure longevity and optimal performance. Avoid exposing it to extreme temperatures or moisture.
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