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bonodave Red Light Near Infrared Large Therapy Pad for Body Red Light Device Wearable Heating Wrap Mat for Knee Legs Back Hands Feet 3 Chips in I Making Better Effect for Full Body Parts Red Light Heating Pad At Home

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the Red Light Therapy Pad? A: The Red Light Therapy Pad measures 15.9 inches by 7.9 inches.
  • Q: How does red light therapy work? A: Red light therapy works by using specific wavelengths of light, typically 660nm and 850nm, to penetrate the skin and promote healing, reduce inflammation, and improve blood circulation.
  • Q: Can I use the therapy pad on multiple body parts? A: Yes, the therapy pad is designed to be adjustable and can be wrapped around various body parts including the back, knees, hands, and feet.
  • Q: Is the therapy pad safe for pets? A: Yes, the therapy pad can be used on pets, providing them with comfort and warmth similar to its use for humans.
  • Q: What is the weight of the therapy pad? A: The therapy pad weighs approximately 0.44 pounds, making it lightweight and portable.
  • Q: How do I power the therapy pad? A: The therapy pad can be powered using a USB port connected to an adapter or a power bank, allowing for convenient use anywhere.
  • Q: What features enhance the therapy experience? A: The therapy pad features a 10HZ pulse mode for energy efficiency, 210 lights for extensive coverage, and a soft material for comfort against the skin.
  • Q: How long should I use the therapy pad for effective results? A: For optimal results, it is recommended to use the therapy pad for 15 to 30 minutes at a time, depending on personal comfort and needs.
  • Q: Does the therapy pad come with a warranty? A: Yes, the therapy pad comes with a 1-year warranty that includes free returns or replacements.
  • Q: Can I use the therapy pad while sitting or moving around? A: Yes, the therapy pad is designed for convenience, allowing you to use it while sitting or even walking, thanks to its portable design.
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