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red light therapy at home health personal care

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Viconor Red Light Therapy Device designed for? A: The Viconor Red Light Therapy Device is designed to provide infrared light therapy for hands, helping to alleviate discomfort from conditions such as carpal tunnel syndrome and reduce stiffness in fingers.
  • Q: How do I use the red light therapy gloves? A: To use the gloves, simply put them on and press the button to choose from four different settings. Each session lasts for 30 minutes, allowing you to select the mode and power that suits your needs.
  • Q: What are the specific wavelengths of light used in this therapy device? A: The device combines two wavelengths of light: 660nm red light and 880nm near-infrared (NIR) light, which work together to promote skin health and relieve discomfort.
  • Q: Is the device suitable for all hand sizes? A: Yes, the Viconor Red Light Therapy Device is designed to accommodate various hand sizes, providing a comfortable fit for most users.
  • Q: Can I use the device while doing other activities? A: Yes, you can use the device while engaging in light activities, such as reading or watching TV, as it is designed for easy use and comfort.
  • Q: How often should I use the device for best results? A: For optimal results, it is recommended to use the device for 30 minutes daily, allowing your hands to benefit from regular therapy sessions.
  • Q: What material is the device made of? A: The gloves are made of neoprene, which is a durable and flexible material that provides comfort during use.
  • Q: Is there a warranty or customer support for this product? A: Yes, Viconor offers a trustworthy after-sales service team that provides customized light therapy advice and support whenever needed.
  • Q: Can this device be used as a gift? A: Absolutely! The Viconor Red Light Therapy Device makes an excellent gift for family and friends, suitable for various occasions such as birthdays or holidays.
  • Q: How does red light therapy benefit the skin? A: Red light therapy can enhance skin health by promoting circulation, reducing inflammation, and encouraging skin cell regeneration, leading to healthier-looking skin.
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