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This is a long red light therapy wrap. You can use it on many body areas, specially designed for small areas.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What areas of the body can I use the Comfytemp Red Light Therapy Wrap on? A: The Comfytemp Red Light Therapy Wrap is designed for use on small areas of the body, including the neck, face, chin, knee, ankle, hands, feet, joints, and muscles.
  • Q: How powerful is the red light therapy wrap? A: The wrap offers a power output of up to 10 watts, providing a higher intensity of red light for effective therapy.
  • Q: How long is the red light therapy wrap? A: The therapy wrap measures 37 inches in length, allowing for extended coverage over the targeted area.
  • Q: What light wavelengths does the wrap use? A: The wrap features 63 lamp beads emitting both visible 660nm red light and invisible 850nm infrared light for deep tissue penetration.
  • Q: Is the therapy wrap easy to use? A: Yes, the wrap is designed with user-friendly controls, featuring only two buttons for operation. It allows users to easily switch between power levels and light modes.
  • Q: Can I use the therapy wrap while traveling? A: Yes, the Comfytemp Red Light Therapy Wrap has a portable USB power port, enabling you to use it at home or on the go, as long as you have access to a USB outlet.
  • Q: How often should I use the red light therapy wrap? A: For best results, it is recommended to use the wrap 1-2 times a day. Start with lower power settings and gradually increase as needed.
  • Q: What are the different light modes available? A: The therapy wrap offers three light modes: Red light, Near Infrared (NIR), and a combination of both Red and NIR.
  • Q: Does the wrap come with a charger? A: The Comfytemp Red Light Therapy Wrap comes with a USB cable for power but does not include a charger.
  • Q: What should I do if I feel discomfort during use? A: If you experience discomfort while using the wrap, it is advisable to reduce the power level or duration of use and consult a healthcare professional if discomfort persists.
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