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Unscrew the head cap of your Infarex or Theralamp red light wand, and unscrew the old bulb and refit tightly with this new bulb. Store bulbs in a cool and dry place.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What devices are compatible with these replacement bulbs? A: These replacement bulbs are fully compatible with the Theralamp and Infarex handheld red light therapy devices.
  • Q: How do I replace the bulbs in my device? A: To replace the bulbs, unscrew the head cap of your Infarex or Theralamp red light wand, remove the old bulb, and securely fit the new bulb in place.
  • Q: What is the lifespan of these replacement bulbs? A: These bulbs are designed for long life and can last through many treatments, ensuring reliable performance.
  • Q: What type of light therapy do these bulbs provide? A: These bulbs produce red and infrared light, along with a significant amount of therapeutic heat, which is beneficial for various treatments.
  • Q: How should I store the replacement bulbs? A: It is recommended to store the bulbs in a cool and dry place to maintain their performance and longevity.
  • Q: Are these bulbs safe to use? A: Yes, these bulbs are designed to produce high wattage power that generates safe yet penetrating heat for effective therapy.
  • Q: Can I use these bulbs for other devices? A: These bulbs are specifically designed as OEM replacements for the Theralamp and Infarex devices and may not be compatible with other brands.
  • Q: Do I need any special tools to replace the bulbs? A: No special tools are required; simply use your hands to unscrew and replace the bulbs.
  • Q: What should I do if the bulb doesn't fit properly? A: If the bulb does not fit properly, ensure that you are using the correct model for your device. Check for any obstructions or damage to the socket.
  • Q: Is there a warranty on these replacement bulbs? A: Warranty information may vary by retailer, so it is best to check with the specific seller for details regarding warranty and return policies.
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