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By using the wireless remote control, you can easily adjust the vibration, temperature and timer functions without moving the belt. The comfortable material and ergonomic design of the belt makes it suitable for use at home, in the office or on the go. Whether it's your back, shoulders, lower back, abdomen, or even your arms, and legs, this belt has you covered

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is red light therapy and how does it work? A: Red light therapy involves using specific wavelengths of light to penetrate the skin and promote healing and relaxation. It works by stimulating cellular activity, which can help reduce pain and inflammation.
  • Q: Can the infrared light therapy belt be used on any part of the body? A: Yes, the infrared light therapy belt is designed to be flexible and adjustable, making it suitable for various body parts including the back, waist, shoulders, elbows, arms, thighs, and knees.
  • Q: Is the wireless remote control easy to use? A: Yes, the wireless remote control is designed for simple and intuitive operation, allowing users to easily adjust the vibration, temperature, and timer settings without needing to move the belt.
  • Q: How long should I use the therapy belt each day? A: It is recommended to use the infrared light therapy belt for 15 to 30 minutes a day to achieve optimal relaxation and relief from tension.
  • Q: Do I need to purchase a power bank separately? A: Yes, the package does not include a power bank. You can use your own or purchase one separately, giving you the flexibility to choose a power source that fits your needs.
  • Q: What materials is the therapy belt made from? A: The therapy belt is made from nylon, which is comfortable and breathable, enhancing the overall user experience.
  • Q: Is this product suitable for both men and women? A: Yes, the infrared light therapy belt is designed for use by both men and women, making it a versatile option for anyone seeking pain relief.
  • Q: Can the belt be cleaned easily? A: Yes, the belt features a detachable TPU film design, which makes it easy to clean and maintain.
  • Q: What should I do if the belt does not fit properly? A: The therapy belt comes with flexible and adjustable straps to accommodate different body shapes and sizes. If it does not fit properly, you may need to adjust the straps for a better fit.
  • Q: Is there a specific time of day that is best to use the therapy belt? A: While you can use the therapy belt at any time, many users find it beneficial to use it after exercise or at the end of the day to relieve tension and promote relaxation.
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