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Laser Hair Growth Cap

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the LED lights Hair Growth Cap used for? A: The LED lights Hair Growth Cap is designed for laser hair growth therapy, helping to stimulate hair follicles and promote hair regrowth.
  • Q: How do I use the hair growth cap? A: To use the hair growth cap, wear it comfortably for 30 minutes, 3-5 times a week. You can control the therapy sessions with the user-friendly controller.
  • Q: What are the features of the LED lights Hair Growth Cap? A: The cap features four steady light modes and a 10Hz pulse mode, offering customizable home therapy sessions. It also has an automatic shut-off for convenience.
  • Q: Can I use the cap while doing other activities? A: Yes, you can wear the cap while working, relaxing, or even doing light exercise, as it is designed for convenience during various activities.
  • Q: How is the hair growth cap powered? A: The hair growth cap can be powered directly by a wall adapter or a portable power bank, though using a wall adapter is recommended for the best performance.
  • Q: Is the hair growth cap suitable for all hair types? A: Yes, the hair growth cap is suitable for all hair types and can be used by both men and women looking to improve hair growth.
  • Q: How long does it take to see results from using the cap? A: Results can vary, but consistent use as recommended may lead to visible improvements in hair growth over several weeks.
  • Q: Is there any special care or maintenance needed for the cap? A: The cap should be kept clean and stored in a dry place. Avoid exposing it to excessive moisture or heat.
  • Q: Can I use the cap if I have a medical condition? A: If you have a medical condition or are pregnant, it's advisable to consult with a healthcare professional before using the hair growth cap.
  • Q: What is the warranty or return policy for the hair growth cap? A: Please check the retailer's website or contact their customer service for information regarding warranty and return policies.
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