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Knee Massager: Revolutionize your recovery with knee massager with heat and red light therapy, blending vibration massage, 660nm red light, and 850nm near-infrared light. | Red Light Therapy for Knee: 2500mAh type-c rechargeable battery for cordless use. | Red Light Therapy Benefits: Leverage the advantages of 660nm red light for enhanced skin appearance, collagen stimulation, and accelerated wound healing. Simultaneously, the 850nm near-infrared light penetrates deeply, promoting muscle recovery and relieving joint pain. | Cordless, Portable, and Adaptable: Free yourself from the constraints of cords with power controller, provides 1-2 hours of wireless operation. It's not only portable but also adjustable, allowing use on various body parts, including elbows and shoulders, with the included 25-inch extension belt. | Intelligent Touchscreen Control: Effortlessly customize your therapy with Intelligent Touchscreen Control. Adjust 3 vibration levels, 5 red light modes, and a 10Hz pulse mode. | Revolutionary Heated Vibration Massage: Elevate your relief experience with our knee massager, offering a unique three-level vibration and heat therapy for deep tissue massage. Designed with five heating zones, it effectively addresses various knee pains, including joint discomfort, runners' knees, and post-exercise soreness. | Perfect Gift with Assurance: Gift the joy of health with our versatile knee pad for your loved ones. Enjoy peace of mind with our one-year product guarantee, ensuring effortless returns, and a lifetime of dedicated customer support. If you ever have concerns or questions about red light knee therapy, 24/7 online service is here to provide satisfactory assistance.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the primary function of the Red Light Therapy Knee Brace? A: The primary function of the Red Light Therapy Knee Brace is to provide pain relief through a combination of red light therapy and vibration massage, promoting faster recovery for knee, elbow, and shoulder injuries.
  • Q: How does red light therapy benefit my knee? A: Red light therapy benefits the knee by enhancing skin appearance, stimulating collagen production, accelerating wound healing, and promoting muscle recovery while relieving joint pain through the penetration of 660nm and 850nm light wavelengths.
  • Q: Is the knee brace cordless? A: Yes, the knee brace is cordless, featuring a 2500mAh type-c rechargeable battery that allows for 1-2 hours of wireless operation, making it portable and easy to use anywhere.
  • Q: Can the knee brace be used on other body parts? A: Yes, the knee brace is adaptable and can be used on various body parts, including elbows and shoulders, thanks to its included 25-inch extension belt.
  • Q: What control options does the device offer? A: The device offers Intelligent Touchscreen Control, allowing users to customize their therapy experience by adjusting three vibration levels, five red light modes, and a 10Hz pulse mode.
  • Q: How does the heated vibration massage work? A: The heated vibration massage works by combining three levels of vibration with heat therapy to provide deep tissue massage, effectively addressing various knee pains, including joint discomfort and post-exercise soreness.
  • Q: What is the warranty on the product? A: The product comes with a worry-free one-year warranty, allowing for easy returns or exchanges if you are not satisfied, along with lifetime dedicated customer support.
  • Q: Are there any safety features included? A: Yes, the device is designed with safety in mind, including overheating protection and a user-friendly interface to ensure safe and effective usage.
  • Q: How do I care for and maintain the device? A: To care for the device, ensure it is turned off and unplugged after use. Clean the exterior with a soft cloth and avoid using harsh chemicals to maintain its functionality and appearance.
  • Q: Can I use the knee brace while sleeping? A: It is advisable to consult with a healthcare professional before using the knee brace while sleeping, as individual comfort and safety may vary.
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