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Sunlight is an essential ingredient for a healthy lifestyle, but many of us dont get the amount of bright light we need to experience its benefits The HappyLight Luxe light therapy lamp safely brings daylight indoors by emitting a bright white light that mimics sunlight Plug it in & get happy

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Verilux HappyLight Luxe and how does it work? A: The Verilux HappyLight Luxe is a UV-free LED therapy lamp that emits bright white light, mimicking natural sunlight. It delivers up to 10,000 lux of light, which helps improve mood, sleep, focus, and energy.
  • Q: How do I use the HappyLight Luxe? A: To use the HappyLight Luxe, simply plug it in, adjust the brightness and color settings to your preference, and position it at eye level for optimal results. You can use the countdown timer to set the duration of your light therapy session.
  • Q: What are the benefits of using a light therapy lamp? A: Using a light therapy lamp like the HappyLight Luxe can improve sleep quality, boost mood, increase energy levels, and enhance focus. It is especially beneficial for those experiencing seasonal affective disorder (SAD) or sunlight deprivation.
  • Q: Can I adjust the brightness and color temperature of the lamp? A: Yes, the HappyLight Luxe features four adjustable brightness levels and three HappyHue color temperature options, allowing you to customize your experience according to your needs.
  • Q: Is the HappyLight Luxe portable? A: Yes, the HappyLight Luxe has an ultra-thin design and includes a detachable stand and built-in wall mount, making it easy to take with you and use in different locations.
  • Q: How long should I use the HappyLight Luxe each day? A: It is typically recommended to use the HappyLight Luxe for about 20 to 30 minutes each day, especially in the morning, to maximize its benefits for mood and energy.
  • Q: Is the HappyLight Luxe safe for daily use? A: Yes, the HappyLight Luxe is safe for daily use as it is UV-free and designed to provide effective light therapy without harmful side effects.
  • Q: What is included with the HappyLight Luxe? A: The HappyLight Luxe comes with a therapy lamp, a detachable stand for tabletop use, and a built-in wall mount for easy installation.
  • Q: What is the warranty period for the HappyLight Luxe? A: The HappyLight Luxe comes with an industry-leading three-year warranty, providing peace of mind for your purchase.
  • Q: Who should use the HappyLight Luxe? A: The HappyLight Luxe is suitable for anyone looking to improve their mood, sleep, focus, and energy, particularly those affected by seasonal changes, shift work, or lack of natural sunlight.
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